Deposit Services Specialist - Latham or Glens Falls

Arrow Bank NA•Glens Falls, NY

14h•Onsite

About The Position

Responsible for reviewing, researching and resolving discrepancies in customer data. Responsibilities also include dealing directly with outside companies/agencies/financial institutions and ensuring that laws, regulations and policies are adhered to. Provide operational support to the branches and assist Managers with coordinating work tasks. This position is in office and located at our Latham, NY Business Office.

Requirements

High School Diploma or equivalent experience required
Solid knowledge of banking rules and regulations pertaining to deposit accounts
Proficient in Microsoft Office Suite: Word, Excel, and Outlook
Strong problem-solving skills, ability to analyze and solve problems independently
Ability to prioritize multiple tasks/projects to meet deadlines

Nice To Haves

3 years of banking experience preferred

Responsibilities

Research, report and provide resolution to exceptions in timely manner according to department policies and procedures.
Review data for proper authorizations and compliance and take appropriate action.
Update, modify, and correct data meeting department’s goals and objectives while following policies and procedures.
Identify and recommend areas needing improvement within processes.
Provide consistent, outstanding customer service by anticipating and reacting to internal and external customer needs.

Benefits

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
Medical, Dental, and Vision Insurance and Flexible Spending Plan
Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
Education and Tuition Reimbursement
Employee Assistance Program for our employees and their immediate family members

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