Deposit Services Specialist

ACNB BANK • Gettysburg, PA

1d

About The Position

Are you the kind of person who thrives in a detail-driven environment, enjoys solving problems, and takes pride in keeping things running behind the scenes? As a Deposit Services Specialist, you’ll be a vital part of our Operations team—managing deposit account maintenance, supporting customer needs, and ensuring our systems and records are accurate and compliant.

This role is ideal for someone who enjoys working with data, processes, and people. From processing NSF/OD transactions to reconciling key accounts, your ability to stay organized and focused will keep our deposit operations precise and efficient every single day.

Requirements

• 2+ years of experience in banking operations or a related financial services role.
• A high school diploma or equivalent is required; additional business or technical training is a plus.
• Strong ability to manage multiple tasks while staying calm and detail-focused under deadlines.
• Proficiency with data entry and account systems (experience with DNA or similar systems preferred).
• Clear, professional communication skills—you’re approachable and thorough when answering questions from internal teams or customers.
• Problem-solving mindset—you’re resourceful, accurate, and comfortable working with numbers, reports, and reconciliations.

Responsibilities

• Maintain and update customer deposit accounts by performing accurate data entry and account maintenance in the core system (e.g., DNA), including product changes, overdraft protection, refunds, and account adjustments.
• Process daily NSF/OD activity and assist with exception handling to ensure timely, accurate posting and compliance with Bank policies.
• Balance and reconcile deposit-related accounts such as money orders, cashier’s checks, CDs, and club accounts; research discrepancies and make correcting entries as needed.
• Support ATM and debit card processing by handling applications, maintenance, adjustments, and daily reporting through the ATM processing platform.
• Respond to customer and employee inquiries regarding deposit accounts, documentation, and processing issues, ensuring clear communication, timely resolution, and proper record retention.

Benefits

• Benefits package including Health, Dental and Vision Insurance;
• Free/low-cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
• 401K with up to 4% employer match;
• Generous PTO package plus twelve (12) Bank paid holidays;
• Career growth and ongoing training and development opportunities;
• Team environment where relationships matter,
• Employee recognition & service awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees