Deposit Ops Specialist - Research and Adjustment

BANK FIRST•Manitowoc, WI

29d•Onsite

About The Position

$1,000 Sign On Bonus Bank First was recently named to the Top 100 Banks to work for in the Country! Come see why! Position Summary: The Research and Adjustment position is responsible for a range of duties related to the daily deposit operations of the bank, including core system functions, information verification, and customer service.

Requirements

Honesty, Integrity and Ethics – honesty and integrity is the ability to act in a fair and just manner, free from deception; ethics is the ability to be guided by the company’s accepted principles of moral conduct.
Accountability – the extent to which an individual is willing to accept responsibility.
Adaptability – the extent to which an individual can fit into a changing working environment.
Decision Making – the ability to select an effective course of action while controlling resources and expenditures.
Interpersonal / Customer Oriented – the ability to develop and maintain relationships with others. The desire to serve both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns and seeking to build trust.
Time Management – the ability to effectively utilize available time for the completion of necessary job tasks.
Detail Oriented – the ability to pay meticulous attention to all aspects of a situation or task, regardless of how small or unimportant the detail may seem.
Self Motivated – the ability to reach a goal or perform a task with little supervision or direction.
Innovative- to go beyond the conventional, a willingness to try different solutions, and to encourage new ideas
Innovative- to go beyond the conventional, a willingness to try different solutions, and to encourage new ideas
A thorough knowledge of bank products and services
Proficient use of computers, spreadsheets and various database systems.
Strong Word and Excel knowledge
Knowledge or ability to learn applicable banking and/or regulatory policies and procedures
Effective verbal and written communication skills
Strong interpersonal skills
Excellent organizational skills
Proven analytical and customer service skills
Effective problem solving and decision making skills
Ability to handle self professionally
Strong ethical focus

Nice To Haves

Associates degree in business or accounting and banking experience preferred.

Responsibilities

Process incoming and outgoing, foreign and domestic wire transfers
Reconcile and manage bank’s daily cash position
Reconcile Check Reconciliation System (CRS) and Financial Management System (FMS) daily
Reconcile various GL accounts daily; research out of balance items.
Process incoming requests, including subpoenas and levies, from various sources (government entities, court action, attorneys)
Responsible for submitting federal and state interest withholding
Process annual escheatment
Review and track W-8 BEN customers for accuracy and renewals
Process foreign checks
Process check adjustments and duplicate items & stop payments
Team member of the Fraud Squad
Submit check fraud cases
Review and process overdraft decisions
Responsible for the Charge off deposit account process
Complete weekly administrative tasks for CDARS and ICS programs
Provide support to Tellers and Customer Services Representatives at all Bank First locations
Provide support to Deposit Operations co-workers in their absence
Lockbox Processing
Review closed deposit accounts
Follow procedures and share knowledge with others
Accept and provide assistance for special projects as needed