Deposit Operations Specialist

Community State Bank • Union Grove, WI

1d

About The Position

Are you passionate about serving your community and helping your neighbors? Are you talented, creative or hard-working? All of the above? Do you want to work in a fun and rewarding environment? As a member of the CSB team, not only will you experience our supportive work culture, but you will also receive the opportunities, tools and encouragement critical for professional growth. At Community State Bank, we are more than just a bank, we focus on building strong successful partnerships based on respect and trust. Our goal is providing opportunity to our customers, employees, and the communities we serve. We are currently looking for a full time Deposit Operations Specialist. They are cross trained in all duties within the department to provide adequate coverage. Assisting not only customers, but other bank employees is required and must be done with a high level of customer service etiquette. Having the ability to detect suspicious or unusual behavior in transactions is essential for this role.

Requirements

• High school diploma or equivalent GED.
• At least 3-5 years of banking experience or fraud prevention experience is recommended.
• Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions.

Responsibilities

• Process incoming/outgoing wires
• Answer internal/external phone calls
• Review account maintenance paperwork for accuracy
• Assist department members with duties when needed
• Decision Non-posts/Overdrafts/Returned Deposit Items
• Process debit card/ATM disputes
• Attend to ACH origination needs
• Process ACH returns/NOCs
• Assist with Positive Pay procedures
• Create, maintain, and troubleshoot Business online banking
• Troubleshoot problems for customers and branches
• Safe deposit box account maintenance/audits
• Identify and return Fraudulent items
• Process levies, subpoenas, and garnishments
• Respond to account verification requests
• Attend webinars and trainings that pertain to responsibilities/duties
• Any other duties assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED