Deposit Operations Specialist - Wires

COGENT BANK•Orlando, FL

About The Position

Provides a wide range of support to Deposit Operations Manager and all other Bank departments. This position is responsible for monitoring and processing all items related to the Deposit Operations of the Bank.

Requirements

High School diploma or equivalent, and 3-5 years related experience or equivalent.
Effective interpersonal relationships with bank team members
Ability to perform tasks quickly and accurately
Basic Mathematical Skills
Basic knowledge of Excel and Word software
A thorough understanding and application of all policies, procedures and regulations pertaining to the work of a Deposit Operations Specialist
Ability to operate in a team environment to accomplish shared goals
Ability to effectively manage time as related to daily tasks
Ability to solve practical problems and interpret a variety of instructions furnished in written, oral or schedule form
Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanor
Flexibility to adapt to changing business priorities

Responsibilities

Process domestic (Fedwire) and international (SWIFT) wire transfers accurately and within established deadlines.
Verify and validate wire instructions to ensure compliance with internal controls, OFAC regulations, and anti-money laundering (AML) guidelines.
Manage high volume phone calls with clients and verifying confidential information.
Monitor wire queues for exceptions, errors, or delays and escalate as necessary.
Resolve discrepancies and provide support to branch staff and clients regarding wire transactions.
Maintain detailed records of all wire transactions and supporting documentation for audit and compliance purposes.
Perform daily reconciliations and support end-of-day balancing procedures.
Assist in the implementation and testing of new wire transfer systems or updates.
Stay current on changes in payment regulations and industry standards (e.g., NACHA, SWIFT, Fedwire).
Provide backup support to other operations areas as needed.
All other tasks, responsibilities, or duties, as directed by management.