Deposit Operations Payments Specialist

Bank Iowa • West Des Moines, IA

2d

About The Position

The Deposit Operations Payments Specialist is responsible for a wide variety of bank-wide deposit and payment operations functions. This role requires in-depth knowledge of the core banking system, payment systems, and daily operational processes. The specialist will work cross-functionally with operations and regional teams to provide high-quality service to internal and external clients. This position includes a strong emphasis on electronic payments, including ACH, wire transfers, real-time payments (RTP), debit cards, and emerging technologies such as stablecoin.

Requirements

• High School Diploma/G.E.D.
• At least 5 years previous work experience in a financial institution
• Moderate accounting skills with ability to understand and reconcile the GL and related accounts and transactions

Responsibilities

• Operational Oversight Monitor and reconcile general ledger (GL) accounts associated with payment transactions.
• Identify and mitigate risks related to payment transfers and disputed transactions.
• Debit Card Processes Review of daily and monthly reports related to card processing, maintenance, printing and reissues. Monitor the card suspected fraud case management
• Wire Transfer Execution Execute wire transfers accurately and in a timely manner, adhering to regulatory guidelines and internal policies.
• Review wire instructions under dual control, verify account details, and ensure compliance with security protocols.
• Team Support & Collaboration Provide technical guidance and support to team members on payment-related processes.
• Act as a liaison with internal departments and external vendors to resolve payment issues and implement process enhancements.

Benefits

• A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing.
• Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums for benefits-eligible team members. Our wellness initiatives promote positive change and allows our team members to think big.
• Blending work and life – As a people-centered organization, each team member is provided a generous PTO bank. Bank Iowa team members receive 11 paid observed holidays, 100% paid parental leave, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program designed to support team members throughout various stages in their lives.
• Continued learning opportunities – Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
• Community Involvement – Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 22 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer paid volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
• Recognition – Bank Iowa is proud of our team members who “Live our Values”. Our peer nominated recognition program presented annually, recognizes and celebrates team members who exemplified our values from the past year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED