Deposit Operations Manager

BANK OF FRANKEWING LLC • Frankewing, TN

1d • Onsite

About The Position

Bank of Frankewing has been a trusted local financial resource, proudly serving our community with integrity and dedication. As a family-oriented institution, we prioritize building long-lasting relationships and creating a supportive work environment for our employees. With a legacy of service and commitment, we continue to provide personalized banking solutions that meet the needs of our customers and offer a great place to grow your career. The Deposit Operations Manager oversees the deposit operations department, ensuring efficient processes, compliance with regulations, and high-quality customer service. This role is crucial for ensuring that the deposit operations run smoothly and efficiently while adhering to all regulatory requirements and maintaining high customer service standards.

Requirements

• Education: A bachelor’s degree in finance, business administration, or a related field is typically required, however, equivalent experience in any of these fields would be sufficient.
• Leadership Skills: Strong ability to lead and motivate a team, fostering a collaborative and productive work environment.
• Attention to Detail: High level of accuracy in managing financial transactions and compliance requirements.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with staff, customers, and regulatory bodies.
• Technical Proficiency: Familiarity with banking software and technology, specifically our core banking system.

Responsibilities

• Supervision of Staff: Manage a team of deposit operations personnel, including scheduling, training, and performance evaluations. Ensure that all team members are well-trained in their roles and responsibilities.
• Daily Operations Management: Oversee daily banking operations related to Treasury Management Services, including ACH origination, wire transfers, overdrafts, and mobile deposits. Ensure that all tasks are completed accurately and timely.
• Compliance and Audits: Ensure compliance with banking regulations and internal policies. Participate in internal audits and regulatory examinations, addressing any issues that arise.
• Customer Service Excellence: Maintain a high level of customer service for both internal and external clients. Address customer inquiries and issues promptly and effectively.
• Process Improvement: Continuously review and improve operational processes to enhance efficiency and effectiveness. Implement new technologies and practices to streamline operations.
• Collaboration with Other Departments: Work closely with other departments, such as Compliance, Loan Operations, and Digital Banking, to ensure cohesive operations and address any interdepartmental issues.
• Documentation and Reporting: Maintain accurate records and documentation for all deposit operations. Prepare reports for management and regulatory bodies as needed.

Benefits

• Be part of a mission-driven organization that makes a difference.
• Work alongside dynamic leaders and visionary board members.
• Enjoy opportunities for professional growth and development.
• Join a trusted, community-oriented institution with a legacy of 103 years in banking.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees