The Deposit Operations department is responsible for processing and reconciling consumer and commercial bank transactions. Positions involve payment receipt, recording and a high level of accuracy. Maintenance & Exceptions/Time Deposits/Deposit Research Process various maintenance request through JHA Workflow Verify data on signature cards to the CIF system via Jack Henry including matching title, social security/tin information, and relationships. Upload and index documents to OnBase Daily review of CIP checklist and related documents, while tracking outstanding and errors. Contact and follow-up with internal branches & bankers. Follow-up with applicable bank employees when errors or inconsistencies are found during verification process to resolve issues. Enter various bank documents to the appropriate applications. Assist and or complete requested research requests from external and internal customers, via the Optical storage system and or the many database systems within the bank. This will also include assisting/completing Legal research related to subpoenas & IRS summons. Processing of returned mail, updating customer records in Jack Henry Lockbox/Item Processing Process customer lockbox items accurately and efficiently. Open and sort all lockbox customer mail (checks and invoices) according to defined service level. Operate the payment processing systems (OPEX) Verify and/or prepare payments for processing Copy and return requested remittances and correspondences to customer Enter alphabetic, numeric, or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes Perform customer requested research of historical data Upload customer transaction files, burn CDs, and send customer reports electronically. Process proof work from branches. Ensure proof work is balanced including customer and teller corrections. Audit and enter any missing GL data via proof of deposit. Repair, image, and send rejected POD items to appropriate areas.
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Career Level
Intern
Education Level
High school or GED