Deployment Strategist (Housing)
About The Position
Our client is a rapidly scaling, venture-backed technology company transforming two of the most essential industries: housing and healthcare. Their AI-driven platform integrates deeply into operational workflows to reduce manual effort, improve accessibility, and deliver seamless, high-quality service experiences. The organization recently secured a major late-stage funding round, positioning the team for accelerated product expansion and category dominance. This is an opportunity to join a mission-driven company that is building critical infrastructure for industries that impact millions of people every day. If you’re energized by fast-paced environments, love solving complex operational challenges, and want to build systems that scale nationally, this role is a rare chance to have massive ownership and impact.
Requirements
- 3+ years of experience in an early-stage or high-growth startup environment in an operational, product-focused, or generalist role.
- Proven track record of working with software products that produced measurable business results.
- Comfortable working in ambiguous environments with shifting priorities and evolving customer needs.
- High sense of ownership, accountability, and a bias toward action.
- Strong communicator who can collaborate cross-functionally with technical and non-technical teams.
- Eager to work in person at an on-site, high-collaboration office.
Nice To Haves
- Experience working closely with Product or Engineering teams; exposure to product management is a plus.
- Familiarity with SQL and BI tools (or ability to learn quickly).
- Strong analytical and problem-solving abilities.
- Experience in industries like housing, healthcare, or AI-powered SaaS is helpful but not required.
Responsibilities
- Lead program management for new product launches—hosting internal knowledge sessions, delivering implementation training, and developing enablement materials.
- Use SQL and BI tools to monitor product health after deployment, partnering closely with Support and Operations teams to address misconfigurations and ensure clients realize full product value.
- Manage customer feedback loops by synthesizing insights from support tickets, user surveys, customer calls, and internal tools—acting as a strong Voice of the Customer to drive product improvements.
- Collaborate with Product and Engineering to enhance core offerings and ensure features align with real client needs.
- Conduct discovery sessions with new clients to understand business requirements and translate them into successful product deployments.
- Thrive in a high-velocity environment where ownership, autonomy, and execution are key.
- Contribute to building foundational processes and tools as the company scales rapidly.
Benefits
- Competitive equity package included.
- Comprehensive medical, dental, and vision benefits.
- Fully paid parental leave.
- Commuter and wellness benefits.
- Unlimited PTO and paid holidays.
- In-office meals and amenities.
- Relocation support is available for qualifying candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
