Deployment Specialist (Onsite in Fort Wayne, IN)

Resultant•Fort Wayne, IN

19h•Onsite

About The Position

To help continue our rapid growth and solve our clients’ toughest problems, we need a Deployment Specialist in Fort Wayne, IN to join our Enterprise MSP team. The Deployment Specialist is primarily responsible for imaging, provisioning, and installing workstations in an enterprise environment. If you love to solve problems and add value, please consider what your typical days might look like…

Requirements

Excellent communication and customer service skills, both written and oral.
Ability to explain technical challenges and solutions to just about anyone, regardless of their background.
Ability to safely lift and carry up to 50 pounds as part of regular job duties.
Must possess a valid driver’s license and have reliable transportation, with the ability to travel to client sites within the county as needed.
Must live in or around the Fort Wayne, IN area and able to work fully onsite.
Must be legally authorized to work in the United States for any employer without sponsorship.
Servers: Active Directory, File Permissions, Backups, Antivirus
Networks: Basic ISP Up/Down Troubleshooting, General Troubleshooting of PC Network connectivity.
Computers: Computer Replacement, hardware/driver troubleshooting, Common OS problems, Outlook.
User Support: User Profile Migrations, Outlook Setup, Log In Issues, User Setup, Workstation Deployment.
Applications and Products: Microsoft 365, ConnectWise Manage, ConnectWise Automate, Microsoft Endpoint Manager (Intune), and Microsoft Teams.

Responsibilities

You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them.
You will prepare and install desktops, laptops, and miscellaneous hardware for customers.
You will keep customer documentation up-to-date and accurate.
You will keep inventory records up-to-date and accurate.
You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients.
You will demonstrate the ability to organize, prioritize, plan, and deliver your work and commitments on time.
Asset disposal: Responsible recycling of assets following the organization’s e-recycling policies and standards.