Deployment Specialist

Arya Health•New York, NY

46d

About The Position

Arya is looking for a high-performing Deployment Specialist to lead and accelerate our AI product deployments with healthcare customers. This role combines technical acumen, project management mastery, and client-facing excellence. You’ll own end-to-end implementation of Arya’s AI agents into complex customer environments, integrating deeply with EMRs, HRIS systems, and other critical sources of record. Your work will directly influence how quickly customers realize value from Arya’s platform-speed, clarity, and precision are everything. You will act as the overall project manager during implementation-coordinating work across engineering, product, customer success, and customer stakeholders. From kickoff to go-live, you are the primary driver of outcomes.

Requirements

Experience owning complex software implementations end-to-end-not just the technical, but the cross-functional and customer-facing work too.
Comfortable integrating with modern SaaS products, APIs, and enterprise systems (EMRs, HRIS, CRMs, RPA tools).
Exceptional project management skills-can lead multiple customer implementations in parallel.
Ability to "speak engineering" fluently and partner closely with technical teams to debug and resolve issues.
Comfortable presenting to executives and guiding non-technical users through technical workflows.
Strong written and verbal communication, with a knack for simplifying complexity.
High sense of urgency, bias for action, and a desire to ship fast.

Nice To Haves

Prior experience in healthcare or working with clinical systems.
Familiarity with HL7, FHIR, SFTP, RPA frameworks, or ETL tools.
Exposure to AI/ML workflows or agent-based platforms.
Basic scripting (Python, JavaScript) or data querying (SQL, JSON) experience.

Responsibilities

Own and lead full-cycle implementations of Arya’s AI agents from kickoff through post-go-live stabilization.
Coordinate across internal teams (engineering, AI, product, success) and external stakeholders to align on goals and execution.
Drive discovery, system scoping, data mapping, integration design, user testing, and rollout plans.
Translate customer needs into technical specs, workflows, API mappings, and configuration changes.
Track project timelines, tasks, risks, and decisions across multiple workstreams and stakeholders.
Lead weekly status calls and communicate updates and risks with clarity.
Ensure data security, compliance, and operational readiness throughout the implementation lifecycle.