Deployment Project Coordinator

Coates Group•Chicago, IL

8d•$57,000 - $65,000

About The Position

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. Key member of the North American Deployment Team, the primary function of the Deployment Project Coordinator is the creation and implementation of schedules for installation of Coates Equipment at Quick Service Restaurants. Understanding and catering for incoming demand, installer constraints, customer requirements, support constraints and commercial relationships to balance competing priorities and ultimately controlling costs of the programs of work. This will require a strong technical skillset in planning and toolset development as well as excellent collaboration and communication behaviors. The Deployment Project Coordinator plays a pivotal role in collecting, analyzing, and interpreting data to support data-driven decision-making within the organization.

Requirements

3+ years’ experience in planning and scheduling
In-depth understanding of planning& scheduling practices and toolsets
Exceptional Excel Skills and an understanding of database methods and technology
Detailed Scheduling and planning toolset development and/or implementation experience
ERP Exposure and understanding
Proficiency in data analysis tools and programming languages
Exceptional organizational skills, with the ability to meet deadlines
Ability to problem solve and present creative solutions
Excellent written and verbal communication skills
Able to multitask and work independently, with proven leadership & collaboration skills
Strong analytical and problem-solving skills, able to distill large information sets for decision making
Ability to apply time phased approach to business process development
Change capable leader
KPI Driven and able to develop and implement effective KPI’s

Nice To Haves

Salesforce exposure and experience would be a distinct advantage
Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
Construction industry experience / understanding will help with understanding constraints and underlying cost drivers

Responsibilities

Build and maintain planning tools / schedules
Understand how to extract data from multiple systems as inputs to the plan and then how to support updating core systems accordingly for the outcomes of the planning engine
Refresh plans on a weekly basis according to updated inputs and priorities
Co-Ordinate Plans with Install partners and ensure supporting business processes are being used to execute the outcomes
Communicate plans with Deployment teams and other accountable stakeholders in a well understood and sustainable method to ensure all stakeholders are able to execute their respective functions
Have a full working knowledge of commercial relationships with our customers and installers to ensure plans are optimized and triggering appropriate commercial outcomes
Work cross functionally to implement change in business processes
Work to execute the S&OP plan, ensuring balance & alignment to demand/supply of HW, deployment resources and installer capacity to execute flawlessly

Benefits

annual market competitive bonus program
“Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment.
Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions)
Global Wellness paid day off to recharge
“Give Back Day” to allow our Crew an opportunity to make an impact in the community.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume