Deployment & Order Fulfillment Senior Analyst

ScottsMiracle-Gro • Marysville, OH

6d • Hybrid

About The Position

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a Senior Supply Chain Analyst, Deployment & Order Fulfillment to join our team! This will be a hybrid-remote/in-person position. What you’ll do in this role: Influence strategic change within team by developing streamlined processes, automated reporting, and operational efficiencies between Deployment and Order Fulfillment teams Project manage solutions with cross-functional stakeholders to improve operational execution within the full supply chain impacting Deployment & Order Fulfillment operations Build dynamic tools and dashboards for operations to use to execute the daily operation and automate manual processes Build executive dashboards and reporting to review KPI and project updates to leadership Process orders into deliveries for all customers, at designated warehouses, while determining availability of product for orders. Work with the sales team to determine special supply requirements and to resolve item ordering issues. Make appropriate determination of whether to move orders to an alternate warehouse or whether items can be substituted or transitioned. Prioritize product for orders in constrained supply situations, determining when to ship orders directly from the plant, when PO’s may need to be extended, when product in transit will arrive, and/or when new production will be available. Evaluate supply v. order dates to determine action needed for each order. Proactively communicate product fill issues to the fulfillment planners and escalate large issues appropriately. Work with Warehouse Fulfillment planning, Transportation, and Warehousing, to resolve and mitigate product availability issues for all customers. Ensure orders are billed to delivery in a timely manner, while keeping out of territory shipments low and product fill rates high. Utilize the JDA planning tool to develop and execute the most cost-effective plan to deploy production, and maintain supply across the warehouse network for production originating from manufacturing Ensure the plan is optimized to achieve fill rate results while reducing transportation costs Monitor timeliness of shipments, and work with production sites, carriers, and warehouses to ensure on-time shipment from the production site and on-time arrival at warehouses. Review daily inventory levels at warehouses against customer orders to proactively address service issues. Provide one point of contact for all deployment related questions from other functions. Participate in annual execution of new SKU initiatives. Collaborate with the supply planner and customer supply chain teams to ensure product is available to ship from across the network to meet target availability dates. Review daily inventory levels at warehouses to proactively address imbalances. Drive continuous improvement by working with internal contacts as needed to resolve recurring issues. Ensure operational workflow incorporates KPI metrics driving daily processes and prioritization Closely partner with the Order Fulfillment team to determine arrival dates for BDT and customer communication Coordinates forecast variance adjustments with manufacturing and production planning Collaborate as needed with Customer Service and BDT teams regarding order issues and timing. Assist with projects which could include rebalances, analyzing fill rate performance and process improvement collaboration/testing.

Requirements

• Bachelor’s degree in Supply Chain Management or Business Administration or related field.
• Minimum 1-3years experience in deployment, replenishment planning, customer service, supply chain, in a consumer products manufacturing environment.
• Systems experience using SAP, BW, along with Microsoft Office Suite.
• Strong decision-making capabilities
• Able to use Microsoft Office Suite, particularly Access and Excel
• Able to build dashboards and use Looker Studios (Google) and Tableau
• Able to work effective cross-functionally within the organization
• Able to project plan and manage tasks cross functionally through project completion while holding internal stakeholders accountable
• Able to manage multiple tasks at the same time
• Able to report to leadership and executive leadership project results and ideas for new projects to gain buy in to execute
• Strong analytical skills

Nice To Haves

• Production or planning systems experience using SAP, JDA, or similar preferred.

Responsibilities

• Influence strategic change within team by developing streamlined processes, automated reporting, and operational efficiencies between Deployment and Order Fulfillment teams
• Project manage solutions with cross-functional stakeholders to improve operational execution within the full supply chain impacting Deployment & Order Fulfillment operations
• Build dynamic tools and dashboards for operations to use to execute the daily operation and automate manual processes
• Build executive dashboards and reporting to review KPI and project updates to leadership
• Process orders into deliveries for all customers, at designated warehouses, while determining availability of product for orders.
• Work with the sales team to determine special supply requirements and to resolve item ordering issues.
• Make appropriate determination of whether to move orders to an alternate warehouse or whether items can be substituted or transitioned.
• Prioritize product for orders in constrained supply situations, determining when to ship orders directly from the plant, when PO’s may need to be extended, when product in transit will arrive, and/or when new production will be available.
• Evaluate supply v. order dates to determine action needed for each order.
• Proactively communicate product fill issues to the fulfillment planners and escalate large issues appropriately.
• Work with Warehouse Fulfillment planning, Transportation, and Warehousing, to resolve and mitigate product availability issues for all customers.
• Ensure orders are billed to delivery in a timely manner, while keeping out of territory shipments low and product fill rates high.
• Utilize the JDA planning tool to develop and execute the most cost-effective plan to deploy production, and maintain supply across the warehouse network for production originating from manufacturing
• Ensure the plan is optimized to achieve fill rate results while reducing transportation costs
• Monitor timeliness of shipments, and work with production sites, carriers, and warehouses to ensure on-time shipment from the production site and on-time arrival at warehouses.
• Review daily inventory levels at warehouses against customer orders to proactively address service issues.
• Provide one point of contact for all deployment related questions from other functions.
• Participate in annual execution of new SKU initiatives.
• Collaborate with the supply planner and customer supply chain teams to ensure product is available to ship from across the network to meet target availability dates.
• Review daily inventory levels at warehouses to proactively address imbalances.
• Drive continuous improvement by working with internal contacts as needed to resolve recurring issues.
• Ensure operational workflow incorporates KPI metrics driving daily processes and prioritization
• Closely partner with the Order Fulfillment team to determine arrival dates for BDT and customer communication
• Coordinates forecast variance adjustments with manufacturing and production planning
• Collaborate as needed with Customer Service and BDT teams regarding order issues and timing.
• Assist with projects which could include rebalances, analyzing fill rate performance and process improvement collaboration/testing.

Benefits

• Our Live Total Health program provides you with options to align to your personal needs . Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more
• We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future. Career growth at our company is not always a ladder. It’s much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path.
• We value the importance of family . We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy .
• Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability : Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.
• Join a company with a strong belief in giving bac k to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level