Deployment Manager

EcolabGreensboro, NC
1d

About The Position

Ecolab Digital is an innovative-minded team that delivers digital solutions to customers to enable value delivery and drive profitable growth. The Deployment Manager position is responsible for partnering with key customers and Corporate Account Managers to pilot, launch and drive adoption of digital capabilities The successful candidate will be able to translate customer needs and align them with solution features. They will assist customers throughout the setup, launch and adoption process, ensuring pilot and launch adoption. What you will do Partner with customers to define initial configuration of digital tools. Present solution features and benefits and align them to customer business needs Partner with customers to obtain initial user and hierarchy data sets, ensuring data is complete and accurate Work with customer IT contacts when needed to initiate customer data feeds and integrations Manage all pilot launches to ensure success and customer adoption. Manage all launch communications and timelines in coordination with the customer Provide training to corporate users as needed. Monitor adoption metrics and partner with customer to improve utilization Minimum Qualifications: Bachelor’s degree in business, communications, IT or similar 4 years’ professional work experience 2 years’ experience working in customer data hierarchies 25% national travel required No immigration sponsorship is available for this role at this time. Preferred Qualifications: 2 years Business Analyst experience 2 experiences in customer-facing software solutions Excellent communication skills, including direct customer interaction, ability to answer IT related questions Organization and time management skills Problem solving skills Advanced skills in multiple software programs Strong attention to detail Self-motivated Work well with teammates to overcome challenges Annual or Hourly Compensation Range The pay range for this position is $74,700.00 - $112,200.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing. - Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. For more Ecolab news and information, visit www.ecolab.com.

Requirements

  • Bachelor’s degree in business, communications, IT or similar
  • 4 years’ professional work experience
  • 2 years’ experience working in customer data hierarchies
  • 25% national travel required
  • No immigration sponsorship is available for this role at this time.

Nice To Haves

  • 2 years Business Analyst experience
  • 2 experiences in customer-facing software solutions
  • Excellent communication skills, including direct customer interaction, ability to answer IT related questions
  • Organization and time management skills
  • Problem solving skills
  • Advanced skills in multiple software programs
  • Strong attention to detail
  • Self-motivated
  • Work well with teammates to overcome challenges

Responsibilities

  • Partner with customers to define initial configuration of digital tools.
  • Present solution features and benefits and align them to customer business needs
  • Partner with customers to obtain initial user and hierarchy data sets, ensuring data is complete and accurate
  • Work with customer IT contacts when needed to initiate customer data feeds and integrations
  • Manage all pilot launches to ensure success and customer adoption.
  • Manage all launch communications and timelines in coordination with the customer
  • Provide training to corporate users as needed.
  • Monitor adoption metrics and partner with customer to improve utilization

Benefits

  • Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.
  • Click here to see our benefits.
  • If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
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