Deployment Engineer

Alta Equipment Group

23h • Onsite

About The Position

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We are seeking a technically skilled Deployment Engineer whose role will be to support the installation/implementations of our Warehouse Management Software (WMS) with experience in SQL Server, RS232 serial devices, and TCP/IP networking. This role involves on-site installation, integration, and troubleshooting of systems at customer locations, supporting internal software validation through hardware emulation, and providing hands-on technical support during the initial go-live stages of projects.

Requirements

• Associate degree or technical certification in Computer Science, Information Technology, Electronics, or related field.
• Hands-on experience with SQL Server (installation, configuration, basic query writing).
• Familiarity with RS232 protocols and serial communication troubleshooting.
• Strong understanding of TCP/IP networking, including IP addressing, routing, and firewall basics.
• Ability to read and interpret wiring diagrams and technical documentation.
• Excellent problem-solving and communication skills.
• Valid driver’s license and willingness to travel (up to 60%) and work flexible hours, including occasional weekends.

Nice To Haves

• Experience with industrial automation or SCADA systems.
• Familiarity with diagnostic tools (e.g., Wireshark, ping, traceroute, Putty).
• Basic scripting or programming knowledge (e.g., PowerShell, Python).
• Experience with hardware simulation/emulation tools or environments.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Install, configure, and maintain software and databases (SQL Server) at customer sites.
• Connect, configure, and troubleshoot RS232 serial devices (e.g., sensors, controllers, industrial equipment).
• Integrate and test TCP/IP devices on customer networks, ensuring proper communication and data flow.
• Collaborate with customer IT teams to ensure secure and stable network configurations.
• Diagnose and resolve hardware, software, and connectivity issues in the field.
• Assist in the emulation of hardware devices to support in-house validation of software features.
• Provide technical support to clients during the initial go-live stages of projects, ensuring smooth deployment and issue resolution.
• Document installation procedures, configurations at each site, and service activities.
• Provide technical training and support for end users and customer staff.
• Maintain compliance with company standards, safety protocols, and customer requirements.
• Travel to customer locations as needed, sometimes with short notice.
• Provide Hyper-Care Level Support to recent installs

Benefits

• Training
• Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees