Deployment Engineer

ALVEST • Salt Lake City, UT

8h • Onsite

About The Position

As the leader of autonomous vehicle solutions in industry and aviation, TractEasy is successfully and rapidly growing its business in the North America region. To match the needs for deployment, maintenance, support and training, we are looking for a skilled Field Service Engineer based in Salt Lake City. As experts on our autonomous vehicle solutions, our Field Service Engineers are either based at a client site or frequently travelling to other customer sites and help grow and scale our business with their skills and knowledge.

As part of the global Field Services team, you as a Field Service Engineer (Deployment Engineer) will be responsible for deploying and maintaining a fleet of vehicles in the Salt Lake City area. You will be the first Engineer based in this location with additional employees joining the regional team as the company grows.

You are TractEasy’s face to our customers, keeping our autonomous vehicles in operations and our customer satisfaction on highest levels. You will be leveraging your skills on-site, via remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions. You therefore are a key part of TractEasy’s future success by driving the continuous improvement of our processes and best practices, based on the knowledge and experience you’ll gain – both on-the-ground and at our company office in Denver.

Requirements

• Technician/Bachelor Degree in the Automotive or Robotic or similar field is required
• At least 2 years of experience as technician or engineer in the automotive, robotic or similar industries.
• Possess a valid drivers license
• Clean background check
• Automotive, robotic or similar field maintenance knowledge
• Appetite for cutting-edge automation technology
• Good presentation and communication skills
• Proactive with a strong customer and team focus, as well as a passion for service excellence
• Able to work independently
• Self-starter with strong capability to interact and work in a multinational environment
• Strong technical acumen and problem-solving skills, with the ability to adapt to a dynamic and fast-paced environment
• Business fluent (written and spoken) English

Nice To Haves

• Basic knowledge of CanBus technology, vehicle maintenance, electrical systems and hydraulic systems is a plus

Responsibilities

• Coordinating and performing the deployment and entry into service of our autonomous vehicles, with the support of the dedicated Project Manager
• Managing the vehicle’s commissioning process, validating the vehicle setup, it’s deployment and the in the product support / improvement with your hands-on feedback
• Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary
• Hands-on installation and configuration of autonomous hardware and software components as needed
• Delivering basic and advanced training sessions, assisting trained customers in the operation and deployment of TractEasy’s autonomous vehicles
• Providing remote assistance to our customers through our support system
• Participating, along with the Project Manager, on the on-road authorization processes, by performing tests and delivering documentation to the relevant authorities / regulatory bodies
• Reporting of risks, issues and variations in project scope, as well as supporting the development and implementation of risk management and mitigation plans
• Participating in the continuous improvement of our autonomous vehicle solutions – from deployment to maintenance to best practices in operations

Benefits

• Building the future: Working on cutting-edge technology, driving the future of autonomous vehicle solutions in industry and aviation as the market leader
• Team: Working with a young, and highly motivated team of experts – building a career while learning from the best with a great culture, regular team-events, learning and development activities
• Customers: Major international industry leaders trusting in TractEasy’s solutions
• Network: Strong international network with TractEasy / TLD / EasyMile offices in major locations around the world
• Location: Salt Lake City
• Travel: Travel costs are covered by the company. The Field Service Engineer for this position will be primarily based in Salt Lake city with occasional travel to the Denver office or other client sites across North America

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees