Department Secretary, Healthy Moms

Rochester Regional Health • Hornell, NY

15d • $17 - $20 • Onsite

About The Position

As Department Secretary, you are the first point of contact for our patients and their families, welcoming them to our department. You keep our department organized and running smoothly for both our patients and RRH personnel.

Requirements

• Friendly, warm, inviting disposition
• Excellent time management
• Ability to multitask and prioritize commitments

Responsibilities

• Patient Support. Answer/screen calls, forward to appropriate personnel; schedule appointments; notify patients of process and documentation/records needed for visit; register new patients
• General Administration. Manage check-in and check-out; schedule appointments; file and maintain pending charts; ensure system and patient information is up to date; distribute incoming mail and prepare outgoing mail; make copies as necessary; respond to voicemails, e-mail and records request in a timely fashion
• Billing. Complete cash reconciliation daily; apply all third-party payer and patient payments to patient accounts; enter and maintain the integrity of all patient demographics and third party payer information in the applicable lab and billing systems

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees