Department Manager

360 Behavioral Health•Oxnard, CA

7d•$70,304 - $75,000

About The Position

We are seeking a dynamic Department Manager (DM) to oversee clinical and administrative operations within our clinic. This role is responsible for staff supervision, service delivery oversight, performance metrics, and ensuring high-quality care for the families we serve. If you are a strong clinical leader who thrives in accountability, mentorship, and operational excellence — we want to connect with you!

Requirements

Bachelor’s Degree in ABA, Psychology, Special Education, or related field
Minimum 2 years of supervision or clinical experience
Strong leadership and communication skills
Proficiency in Microsoft Office

Nice To Haves

Experience with program design, data collection, and report writing
2+ years supervising and mentoring staff
Business management or P&L experience
Experience serving culturally diverse communities

Responsibilities

Oversee clinic metrics (service hours, census, cancellations, satisfaction).
Ensure staff meet billable targets and deliver 85%+ of scheduled direct services.
Manage administrative team performance and coverage.
Attend monthly leadership meetings to review performance metrics.
Maintain relationships with funding sources and regional centers.
Ensure documentation, onboarding, and reporting deadlines are met.
Uphold HIPAA, mandated reporting laws, and company policies.
Provide case supervision and treatment plan oversight.
Mentor and support Supervisors and clinical staff.
Conduct monthly meetings reviewing barriers, cancellations, and utilization.
Oversee timely submission of reports and assessments.
Train staff in alignment with company best practices.
Support families through proactive communication and service quality.