Department Manager III - Cole Eye Administration

Cleveland Clinic • Independence, OH

29d

About The Position

Join Cleveland Clinic's Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialty services. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career. As the Department Manager III you will oversee the daily operations of the department or work group, ensuring smooth and efficient workflow. This role is responsible for managing annual budgets, analyzing work processes, implementing procedural changes and coordinating staff schedules. The manager also provides leadership in planning and administrative functions to support high-quality patient care and departmental goals. A caregiver in this position works days, 8:00am-5:00pm. There will be potential travel between locations as needed.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration or related field and five years of supervisory or management experience OR Master's Degree and four years of experience
• Manual dexterity sufficient to operate office equipment.
• May require extended periods of sitting, standing and walking.
• Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
• Ability to clearly communicate by phone and in person.
• Occasional lifting up to 25 pounds.
• Follows Standard Precautions using personal protective equipment as required for procedures.

Nice To Haves

• Experience in healthcare
• Experience in optical/ophthalmic settings

Responsibilities

• Manage department personnel and operations which includes staffing, training, work flow analysis and performance management, while ensuring appropriate allocation and compliance with goals and objectives.
• Monitor quality and financial performance as well as recommend enhancement and cost saving strategies.
• Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
• Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.
• Develop, monitor, analyze, improve and implement programs to enhance customer service, develop skills and improve the scope of service.
• Participate in managers meetings and relevant committees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Number of Employees: 5,001-10,000 employees