Department Manager I - Martin North Ambulatory Campus

Cleveland Clinic

2d•Onsite

About The Position

Cleveland Clinic Martin North Hospital is a fully integrated, state-of-the-art medical campus that includes Diagnostic Centers, Outpatient Surgery and a 24-hour Emergency Department. Martin North Hospital is part of the world-renowned Cleveland Clinic, a nonprofit, multispecialty, academic medical center that integrates clinical and hospital care with research and education. Cleveland Clinic Martin North Hospital is looking to add a Department Manager to the team who will be responsible for all the ambulatory locations on the Martin North Campus including the Riverside Medical Office Building, Cancer Center, the Pare building, Raub Rehab, Tradition Infusion and St. Lucie West Radiation Oncolgy. As a Department Manager, you will oversee your designated department and team, supervising all areas of staffing, annual budgets, workflow, procedures and improvement initiatives. You will also assist with various scheduling and related administrative duties, offering an excellent avenue through which to further development your management skills. All the while, you will have access to numerous resources through Cleveland Clinic, such as continuing education, additional training and more. A caregiver in this position works days from 8:00AM – 5:00PM.

Requirements

Associates Degree and three years of team lead, supervisor or manager experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience
Manual dexterity sufficient to operate office equipment.
May require extended periods of sitting, standing and walking.
Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
Ability to clearly communicate by phone and in person.
Follows Standard Precautions using personal protective equipment as required for procedures.
You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Nice To Haves

Bachelor’s Degree in Health Administration, Business Administration or a related field
Healthcare experience

Responsibilities

Manage department operations and personnel.
Complete staffing, training, workflow analysis and performance management.
Manage staffing to ensure appropriate allocation and compliance with goals and objectives.
Monitors quality and financial performance.
Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
Recommend enhancement and cost saving strategies.
Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application.
Develop, monitor and implement programs to enhance customer service, develop skills and improve scope of service.
Analyze programs and make improvements.
Participate in manager meetings and relevant committees as assigned by Director.