About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary The coordinator provides administrative support for the day‑to‑day operations of the Departmental Copier Program (DCP) and the Print Shop.

Requirements

  • Five years of customer service experience preferred
  • Exceptionally organized, excellent communication skills.
  • Proficient in computer operating systems, including Microsoft Excel, Microsoft Word, E-mail (Outlook preferred).
  • Ability to work independently, prioritize assignments, and meet deadlines
  • Ability to communicate with an ethnically and culturally diverse campus community.
  • Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
  • Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
  • Equivalent to four years of administrative support experience required.
  • CA driver's license required.

Nice To Haves

  • College degree preferred.
  • Experience with automated Financial and HR systems preferred (PeopleSoft preferred).

Responsibilities

  • Coordination of administrative support for DCP: PaperCut Site management, this entails speedchart additions and removal into the system as well as updating user profiles
  • Customer service: Acts as the first point of contact for the University Print Shop/Copier Program. This entails answering customer questions, setting up user profile, processing/collecting debit payments, closing out orders, creating invoices and helping with in store order pickups.

Benefits

  • Generous Paid Time Off : Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
  • Comprehensive Health Coverage : A variety of medical, dental, and vision plans to suit your needs.
  • Retirement Plans : Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
  • Educational Benefits : Tuition fee waivers for employees and eligible dependents.
  • Employee Assistance Program (EAP) : Confidential counseling and support services for employees and their families.
  • Additional Perks : Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.
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