Department Coordinator IV
About The Position
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. The Department Coordinator IV assists the Staff Administrator in providing support to Social Work and Patient & Family Services; Census Management; and Environmental Services. The position requires collaborating closely with Program Directors, Managers, and Supervisors in Administrative Services; Data Analysts; Chaplaincy Services; Communications Center; Financial Case Management; Financial Counseling; Acute Care Coordinators; Interpreter Services; Ambassador and Guest Services; Social Work; Admitting; Environmental Services and Patient Transportation to ensure the Hospital and Program maintain high standards of quality and excellence.
Requirements
- Associate's degree and 3 years of progressively responsible experience in administrative support required Or equivalent combination of education and experience
- Proficiency with Microsoft Suite, FileMaker Pro, virtual collaboration tools (Zoom, Box), Adobe, etc. required
- Office procedures, database entry principles, customer service and public relations principles, principles of math, mailing and distribution methods, training principles, leadership principles, intermediate to advanced budget administration principles, inventory and supply maintenance principles, event planning required
- Ability to effectively communicate and interact, both verbally and in writing, with all people required
Nice To Haves
- Intermediate knowledge of hardware and software functionality preferred
Responsibilities
- Compliance/ Quality Assurance – Manages the Programs’ credentialing/compliance files for Joint Commission, Department of Health, Office of Mental Health and hospital wide policy compliance. Prepares and reviews credentialing files for reviewer requests. Coordinates database maintenance to ensure documentation is accurate, submitted by the due dates. The database consists of credentialing, performance evaluations, core-competencies, health updates, mandatory in-services, education records, resumes, orientation checklists, Justice Center/Code of Conduct, NYS Child Registry, and MyPath training. Verifies Social Work licensures, Interpreter certifications and NYS child registry reporting. Ensures through MyPath that staff complete required trainings upon employment and yearly as required. Manages staff annual flu vaccine and health update compliance.
- Administrative Support – Oversees annual space survey and furniture/equipment inventory and oversees and coordinates all facilities requests for both the Social Work and Care Management Suites as well as for the following departments: Systems Analyst, Chaplaincy Services, Communications Center, Financial Counseling, Financial Case Management, Home Care Liaison/Acute Care Coordinators, Interpreter Services, Ambassador and Guest Services, Social Work, Patient and Family Relations, Admitting and Patient Transportation. Ensures Joint Commission compliance with environment of care standards. Collaborates with Environmental Services and Facilities to assist in meeting these standards. Manages UIT coordination for projects by initiating, scheduling, obtaining quotes and collaborating with project managers.
- Coverage – Provides coverage to Social Work and Care Management Reception desks.
- Special Projects – Manages annual and emergency capital budget program. Utilizes capital budget system for the annual request program and P2P system to process capital budget requests. Collaborates with all managers to assess capital budget needs and propose requests. Coordinates Xerox repairs and maintains department copier codes. Maintains Crystal Rock contract orders, changes and updates.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
