Dental Services Representative

Dental Associates Ltd•Wauwatosa, WI

38d•Onsite

About The Position

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin. At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with 15 offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud. If you’re ready for an exciting, stable career with a growing company apply today! Get to know Dental Associates - Dentalassociates.com YouTube - Youtube.com/user/DentalAssociatesWI Facebook - Facebook.com/DentalAssociatesWI

Requirements

High school diploma or equivalent required
Minimum of 2 years in the dental or healthcare field preferred
Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding
Effective interpersonal skills to maintain rapport with patients, dentists and staff members
Good customer service skills and ability to work as a team in fast-paced environment
Must be able to multitask and work in a fast-paced environment

Responsibilities

Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner
Complete patient check-in and pre-registration
Introduce patient to clinical staff and escort patient to treatment area
Monitor Doctor and Hygienist timeliness and inform patient of any delays
Resolve patient concerns; answer or seek to find an answer to patient inquiries
Collect treatment fees due from patient and document date-of-service payment
Update patient accounts on an on-going basis
Provide coverage for Dental Assistants to account for absences and assist during high volume periods
Receive, distribute, and stock dental supplies
Sterilization of instruments
Disposal of used supplies, waste, and hazardous materials in the proper containers
Properly disinfecting operatory upon request

Benefits

Medical Insurance with optional Health Savings Account through Associated Bank
Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
Vision Insurance
Life Insurance
401k
Company paid short term disability
Paid Time Off
Paid Holidays
FSA
Critical Illness
Hospital Indemnity
UNIFORM ALLOWANCE
Yearly allowance for shoes and scrubs.
COMPETITIVE WAGE
Two tier wage based on skill.
MENTOR PROGRAM
Mentorship and additional compensation for becoming a mentor.
NO FORCED VACATION
Take vacation on your time and your terms. You won’t need to take vacation when your doctor does.
PAID TIME OFF
We offer paid vacation and paid holidays.
STABLE AND FULL-TIME HOURS
Regular schedules — no surprises. Reliable full-time hours you can depend on.
CONTINUING EDUCATION
We encourage our team to keep learning and embrace innovation.
HIGH-QUALITY RELATIONSHIPS
Focus on building trust and forming relationships with your patients — our internal support teams handle the rest.
COLLABORATION
Work together with dentists, specialists, hygienists and other dental assistants across a growing organization.
GROWTH POTENTIAL
Explore opportunities beyond dental assisting with greater internal mobility.