Dental Receptionist

Quad • Town of Lomira, WI

15h • Onsite

About The Position

The Dental Receptionist is part of the team dedicated to providing
comprehensive, accessible care and innovative practices focusing on wellness and
prevention. The Dental Receptionist assists with daily activities of a dental
office including greeting patients, telephone coverage, appointment scheduling,
patient registration, and patient referrals. This position answers telephone
inquiries, directs callers to appropriate personnel, or initiates a triage email
for response by dental personnel. Schedules appointments and enters appointment
date and time into computerized scheduler. Reviews patient's treatment plans
with them and collects copayments.

The Dental Receptionist must be cognizant of the expectations and concerns of
QuadMed’s dental patients and be able to respond in an empathetic and
professional manner.

Creating a better way. It’s more than just the philosophy we were founded on.
It’s our purpose. For our employees, it means more time with patients. Unrushed
visits to build meaningful relationships. And most importantly, an opportunity
to empower our patients to achieve their full potential – at work and in life.
Determined to make a difference? Join our health care revolution and be a part
of something better.

Harry Quadracci was determined to do things differently, and to do them better.
In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief
that there had to be a better way to provide his employees with access to
affordable, high-quality health care. And what started as doing the right thing,
ended up sparking a health care revolution. Now 30 years later, we partner with
employers across the nation to provide value-driven health and wellness services
in or near the workplace. With a focus on breaking down cost, access and quality
barriers, we empower employees and their families to live healthier, happier
lives.

Requirements

• High School diploma or equivalent
• Receptionist and/or healthcare industry experience preferred
• Minimum of 1-year experience preferred for qualified candidates
• Current CPR (BLS) certification or must be obtained within 60 days of hire
• Excellent customer service skills
• Team player, detail oriented, accurate, and efficient
• Strong communication and interpersonal skills
• Work in a fast paced-environment and work well under pressure
• Patient, possess compassion and uphold HIPAA standards
• Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.

Nice To Haves

• Dental Terminology preferred
• Dentrix software knowledge is a plus

Responsibilities

• Front desk reception
• Greets patients, answers phone, takes concise telephone messages and schedules appointments
• Provides patient with all necessary registration forms and gives instructions on completion of forms.
• Verifies dental and medical insurance benefits
• Processes, codes, and completes insurance claims forms
• Uses communication skills with proper dental and medical terminology
• Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry
• Maintains supplies and equipment
• Maintains confidentiality of the patient PHI and adheres to all HIPAA regulations
• Performs other duties as assigned

Benefits

• We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED