Dental Receptionist - Placentia

Children's Happy Teeth & Happy Braces • Placentia, CA

2d

About The Position

As a Dental Receptionist, you will play a key role in shaping the patient's experience from the moment they walk through the door. As the first point of contact for our patients, your friendly attitude, professionalism, and strong organizational skills will be essential in creating a warm and welcoming atmosphere from the moment they arrive. By managing appointments, addressing patient inquiries, and ensuring smooth office operations, you’ll contribute directly to the comfort and satisfaction of every patient, making a positive impact on their overall experience at our practice.

Requirements

• Exceptional communication and interpersonal skills, particularly in building relationships with children and families.
• Ability to multitask effectively, prioritize tasks, and maintain efficiency in a fast-paced environment.
• High attention to detail, with a focus on accuracy in documentation and patient records.
• Compassionate, patient-centered approach, dedicated to enhancing patient experiences.
• Basic office and computer skills, including proficiency in Microsoft office and typing
• Team Player: Ability to work collaboratively with both administrative and clinical teams to ensure efficient office operations and high quality patient care.

Responsibilities

• Welcoming patients and assisting with check-in process, creating a positive first impression.
• Efficiently answer incoming calls, ensuring that each patient receives prompt and courteous service.
• Maintaining a well-organized and up-to-date appointment calendar, ensuring that all patients are scheduled accurately and appropriately for their treatments.
• Collect accurate patient data, ensuring that all entries are compliant with privacy laws (HIPAA) and maintains the highest level of confidentiality.
• Verify and update patient insurance information prior to appointments to ensure accurate billing and coverage.

Benefits

• Competitive Compensation: We offer a salary that reflects your skills and experience, along with performance-based bonuses.
• Supportive Team Environment: Be part of a team that values collaboration and support. We work together to provide the best care for our patients.
• Growth Opportunities: We believe in the professional development of our staff and offer opportunities for training and advancement.
• Comprehensive Benefits Package - Our employees enjoy paid vacation time and full medical, dental, and vision insurance.
• Impactful Work: You will play a key role in ensuring that children receive the care they need by delivering exceptional customer service and bringing smiles to people's faces.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees