Dental Receptionist

WELLSPACE HEALTH • Roseville, CA

50d • $23 - $29 • Onsite

About The Position

The Receptionist will answer phones, greet clients, schedule appointments, maintain office appearance, and perform various clerical tasks including filing, copying, shredding, etc.

Requirements

• Required High School diploma.
• Dental Assisting Certificate preferred.
• One year experience in a dental office OR a combination of education and experience sufficient to successfully perform the essential duties of the job.
• Communicate clearly and concisely, both verbally and in writing and demonstrate a high level of listening skills.
• Fluency in additional languages preferred.
• Computer literacy, including Word and Excel and database software experience a plus.
• Ability to work a flexible schedule when needed.
• Efficient time management skills, with the ability to meet deadlines and organizational needs.
• Strong administrative skills with attention to detail.
• Ability to use standard office equipment including phone, fax, copier.
• Computer (PC) literate in Microsoft Word, Excel, Power point, Outlook email and database software.
• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
• Assist and support the Center/Department/Program to meet standards of High Reliability.
• Required to travel when needed.

Nice To Haves

• Dental Assisting Certificate preferred.
• Fluency in additional languages preferred.
• Computer literacy, including Word and Excel and database software experience a plus.

Responsibilities

• Treats all patients, families, visitors, peers, staff and providers in a pleasant and courteous manner
• Answers incoming calls and may respond to approximately 100 patient inquiries daily.
• Manages Dentists and Hygienists schedules by confirming patients appointments and managing their schedule.
• Verifies patients insurance and eligibility.
• Maintain office appearance on a daily basis, confirms tasks are completed by initialing the front office logs.
• Schedule appointments; initial and occurring using Epic.
• Responsible for ordering office supplies and restocking inventory.
• Organizes dental records and copies of dental x-rays for referrals and insurance submission.
• Accurately maintains and updates all patient records including personal and medical information
• May perform closing duties.
• Receive and process fees or credit card payments prior to client appointments.
• Travel when necessary to meet operational needs.
• Other back office duties as assigned by Dental Center Manager.

Benefits

• Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.
• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED