Dental Receptionist/Treatment/Insurance Coordinator

My Harmony Smiles • Oldsmar, FL

2d • $18 - $24

About The Position

We're seeking a highly organized and dedicated Dental Receptionist and Treatment/Insurance Coordinator to join our dynamic team. As the first point of contact for patients, you'll play a vital role in ensuring seamless operations and delivering exceptional patient experiences. What We Offer: - A supportive environment dedicated to quality care - Opportunities to contribute significantly to the overall patient experience - A dynamic and collaborative team environment If you're a motivated and patient-focused individual, we encourage you to apply!

Requirements

• Must have Dental Terminology & Dentrix & Dentrix Ascend software knowledge
• Proficiency in office administration, preferably in a medical or dental setting
• Familiarity with dental billing processes and insurance verification
• Excellent phone etiquette and strong knowledge of phone systems
• Exceptional patient service skills, demonstrating empathy and professionalism
• Ability to multitask efficiently while maintaining attention to detail
• Excellent planning and organizational skills with strong attention to detail
• Must have the ability to multitask and prioritize
• Ability to prioritize multiple projects and adjust workload accordingly; time management critical
• Must possess the ability to delegate authority and responsibility
• Ability to maintain a high level of confidentiality
• Ability to act and operate independently to accomplish objectives and the ability to work within a team
• Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
• Excellent communication and interpersonal skills with the ability to foster effective working relationships
• High level of professionalism
• Highest level of integrity
• Treatment coordinator
• Insurance verification & billing experience required
• Experience and knowledge on the dental software Dentrix, Dentrix Ascend, Practice works required

Nice To Haves

• Experience in a hospital or clinic environment is a plus
• Knowledge of Dentrix, Dentrix Ascend, Practice Works software is an asset

Responsibilities

• Provide warm and welcoming check-in and check-out experiences for patients
• Efficiently schedule appointments and manage the dental calendar
• Handle phone inquiries with professionalism and poise
• Maintain accurate and compliant patient records
• Verify and bill insurance claims with precision
• Coordinate with dental staff to ensure smooth patient flow and communication
• Perform clerical, administrative, and secretarial responsibilities
• Coordinate staff activities to ensure maximum efficiency
• Maintain a safe and secure working environment
• Design and implement filing systems
• Ensure filing systems are maintained and current
• Establish and monitor procedures for record-keeping
• Ensure security, integrity, and confidentiality of data
• Oversee adherence to office policies and procedures
• Analyze and monitor internal processes
• Implement procedural and policy changes to improve operational efficiency
• Prepare operational reports and schedules to ensure efficiency
• Coordinate schedules, appointments, and bookings
• Monitor and maintain office supplies inventory
• Review and approve office supply acquisitions
• Insurance verification & billing experience
• Treatment coordinator

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Benefits/Perks
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed