Dental Receptionist / Front Desk Coordinator ( Full Time)

PDS Management Services, LLC • Town of Catskill, NY

3d • $20 - $25 • Onsite

About The Position

At Pediatric Dentistry of Catskill, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Front Desk / Patient Coordinator to help ensure every visit is smooth, efficient, and welcoming.

Requirements

• 1+ year of dental front desk or receptionist experience (Required)
• High school diploma or equivalent (Required)
• Ability to commute or relocate to Catskill, NY (Required)

Nice To Haves

• Experience with Dentrix or similar dental practice software (Preferred)
• Familiarity with pediatric dental terminology and procedures
• Strong communication, organization, and multitasking skills
• Friendly, reliable, and professional under pressure
• Spanish-speaking a plus

Responsibilities

• Greet patients and families with professionalism and warmth
• Verify insurance, update patient records, and process forms and payments
• Schedule, confirm, and manage appointments using dental software
• Clearly explain treatment plans, insurance coverage, and financial options
• Coordinate with the clinical team to maintain patient flow
• Answer phones, manage referrals, and follow up on overdue visits
• Ensure HIPAA compliance and accurate documentation
• Create a positive and welcoming environment for every child and parent

Benefits

• 401(k) Retirement Plan
• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Paid Time Off (PTO)
• Employee Discounts
• Referral Bonus Program
• Quarterly Performance Bonuses
• Annual Reviews & Advancement Opportunities
• $1,200 Sign-On Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED