Dental Practice Manager
About The Position
The Dental Practice Manager plays a pivotal role in ensuring the smooth and efficient operation of the dental practice. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders. This role involves managing schedules, handling patient inquiries, maintaining records, and implementing office policies and procedures. The Dental Practice Manager also collaborates with dentists and other staff to optimize patient care delivery and enhance the overall patient experience. Exceptional organizational, communication, and strong leadership skills are essential for success in this role.
Requirements
- 5+ years’ work experience in a dental or medical office with at least 1+ years as supervisor or management level with direct reports required
- Strong customer service orientation towards patients and staff
- Easily able to learn new technologies and systems required
- Ability to work in a fast-paced environment
- Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed
- Experience using Outlook, Word, Excel required
- High School diploma or GED required
- Strong communication and interpersonal skills.
- Ability to review critical issues, effectively solve problems and create action plans.
- Ability to develop and implement new approaches to improve processes, procedures and the general work environment.
- Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines.
- Ability to use independent judgement and to manage and impart confidential information.
Responsibilities
- Serves as an office facilitator for all personnel by acting as liaison between office and Corporate and provides positive leadership
- Supervises all treatment support systems and patient flow sequencing.
- Maintains collection controls and systems
- Monitors overall expenses in the office
- Oversees daily closeout functions as well as daily deposit with the corporate office
- Evaluates work performance of subordinates and mentors, counsels, and provides discipline when necessary
- Performs miscellaneous job-related duties as assigned
Benefits
- Medical Insurance : Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
- Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
- Vision Insurance : Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
- Flexible Spending & Health Savings Accounts : Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
- Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
- Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
