Dental Patient Care Coordinator

United Dental Corporation•Flushing, NY

3d•$20 - $25•Onsite

About The Position

Patient Care Coordinator $20-$25/Hour DOE | Full-Time | High-Performance Front Office Role National Dental - Flushing Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care coordinator who delivers exceptional patient care in person —and ensures the business side of the practice runs smoothly and successfully. If you’re a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team. Why You’ll Love This Role $25 per hour +/-, based on experience Full-time schedule: 5 days/week, no weekends Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays 401(k) with up to 4% match Employee Assistance Program for you and your family Voluntary benefits: pet insurance, identity theft protection, and more Safe, PPE-protected, CDC-compliant environment Continuing education opportunities What You’ll Do Deliver top-tier patient service at every touchpoint , from check-in to checkout At check-in: Welcome patients warmly and create a positive start to their visit Reappoint for their next recare before they leave Collect over-the-counter balances with confidence Verify and update personal and insurance details At checkout: Present treatment plans and associated fees clearly Convert treatment recommendations into scheduled appointments Provide after-visit documents (receipts, school notes, reminders) Manage and work the recall/reappointment list to keep the schedule full Monitor and minimize cancellations through proactive communication Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal Answer phones promptly and professionally, turning inquiries into booked appointments Support compliance and maintain organized, accurate patient records

Requirements

Active DA License or Certificate in the state of New York
2+ years of dental assisting experience preferred
Strong clinical, communication, and team skills
Comfortable with both patient care and front office support
A positive attitude and the ability to work independently or with a team
Be a reliable and dependable teammate by arriving on time and proactively learning the office technology and processes and procedures.

Responsibilities

Deliver top-tier patient service at every touchpoint , from check-in to checkout
Welcome patients warmly and create a positive start to their visit
Reappoint for their next recare before they leave
Collect over-the-counter balances with confidence
Verify and update personal and insurance details
Present treatment plans and associated fees clearly
Convert treatment recommendations into scheduled appointments
Provide after-visit documents (receipts, school notes, reminders)
Manage and work the recall/reappointment list to keep the schedule full
Monitor and minimize cancellations through proactive communication
Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
Answer phones promptly and professionally, turning inquiries into booked appointments
Support compliance and maintain organized, accurate patient records