Dental Office Manager
About The Position
The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care. Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry. Assist in dental team development, build positive relationships with the dentist and dental team members, manage schedules to meet daily dentistry goals. Assume a leadership role in motivating office team members and proactively seek ways to improve the dental practice. Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals. Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination. Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing Other duties as assigned
Requirements
- High school diploma
- Strong interpersonal, leadership, management, and relationship-building skills
- Superior written and verbal communication skills
- Familiarity with dental office procedures and terminology is helpful
- Strong computer skills and the ability to learn new programs
- Strong marketing background
- Competitive spirit with an entrepreneurial mindset to exceed goals
- Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred
Responsibilities
- Overseeing the daily operations of the dental office
- Supporting the doctor and staff
- Ensuring systems and protocols are in place
- Assisting in dental team development
- Building positive relationships
- Managing schedules
- Motivating office team members
- Managing front and back-office tasks
- Managing employee and patient relations
- Performance management
- Achieving operational goals
- Achieving revenue goals
- Overseeing patient scheduling
- Staff productivity
- Treatment planning coordination
- Working with the Doctor and patient to ensure treatment plan completion
- Educating the patient regarding insurance benefits and payment options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
