Dental Office Manager

North Valley Family DentistPhoenix, AZ
18hOnsite

About The Position

Are you a strategic thinker with a passion for operations? Do you excel at creating processes, leading teams, and keeping a practice running like a well‑oiled machine? Are you looking for a role where your leadership isn't just needed; it's celebrated? North Valley Family Dentist is seeking a full-time Dental Office Manager who brings expertise, initiative, and the ability to elevate our already exceptional practice. BECOMING OUR DENTAL OFFICE MANAGER We are a high‑quality, full‑range dental practice with advanced technology, a talented clinical team, and a philosophy centered on exceptional patient care. We treat people like individuals, not numbers, and we expect our Office Manager to share that same commitment. You'll enjoy: Medical, vision, life, and in‑house dental PTO, sick pay & holiday pay Competitive pay Monthly bonus A collaborative, energetic, family‑like work culture A team that values your leadership and trusts your decisions DELVE DEEPER INTO THIS JOB You'll lead the practice's administrative side with precision, professionalism, and a commitment to operational excellence. ABOUT NORTH VALLEY FAMILY DENTIST We are a full-service dental care facility with a team of professional dentists, assistants, and hygienists with years of experience delivering excellence in oral care. Our advanced procedures and state-of-the-art practice allow us to help patients restore their dental health and maintain a sparkling smile all year round. Our patients are never just a number on a chart. From advising them about dental hygiene to recommending the best treatment options, we go above and beyond to meet their oral health needs. We are dentistry done right! We consider our fantastic team to be our greatest asset and the reason our facility prospers. Our goal is to create a friendly, relaxed environment that benefits both our patients and our staff. We have fun together, and our employees enjoy our family-like atmosphere and the great benefits and perks we offer. Our team is growing, and we would love to have you join us! THE TYPE OF DENTAL OFFICE MANAGER WE'RE LOOKING FOR We're looking for someone who meets these requirements: 2+ years of Dental Practice Management 2+ years of Claims Processing Preferred: Strong financial & operational knowledge of dental practices 2+ years of dental experience Ability to build and maintain positive patient relationships Skilled at implementing feedback Ability to manage payment policies and collections professionally Do these traits also resonate with you? Effective communicator Highly detailed and organized Positive, outgoing personality Self‑driven and proactive Excellent problem‑solving & decision‑making skills If you can meet the requirements and characteristics listed above, we need you on our team! APPLY TODAY TO BECOME OUR DENTAL OFFICE MANAGER! If you're looking for a place where you can lead confidently, grow professionally, and make a real impact every day, your seat is waiting. Apply today.

Requirements

  • 2+ years of Dental Practice Management
  • 2+ years of Claims Processing
  • Ability to build and maintain positive patient relationships
  • Skilled at implementing feedback
  • Ability to manage payment policies and collections professionally
  • Effective communicator
  • Highly detailed and organized
  • Positive, outgoing personality
  • Self‑driven and proactive
  • Excellent problem‑solving & decision‑making skills

Nice To Haves

  • Strong financial & operational knowledge of dental practices
  • 2+ years of dental experience

Responsibilities

  • Billing, collections, and financial arrangement management
  • Delivering top‑tier customer service by greeting patients and scheduling appointments
  • Overseeing front desk operations
  • Daily insurance verification
  • Communicating HR guidelines and updates to the doctor
  • Responding to patient inquiries & managing messages
  • Creating monthly, quarterly, and yearly reports
  • Reducing patient attrition through proactive systems
  • Treatment plan coordination
  • Daily schedule management
  • Coding & claims processing

Benefits

  • Medical, vision, life, and in‑house dental
  • PTO, sick pay & holiday pay
  • Competitive pay
  • Monthly bonus
  • A collaborative, energetic, family‑like work culture
  • A team that values your leadership and trusts your decisions
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