Dental Office Manager

Affordable Dentures & Implants • Hardeeville, SC

9h

About The Position

JOB PURPOSE: The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care. Location: 468 D Mark Cummings Road Suite 105, Hardeeville, SC 29927 GENERAL DUTIES & RESPONSIBILITIES: Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry. Supervise the on-site laboratory which includes, but is not limited to, regulating quality of work, production, and maintenance/cleanliness. Supervise the office team which includes, but is not limited to, scheduling/patient flow, maintenance and cleanliness of the office, verification of compliance in terms of patent charts and other legal requirements (e.g., OSHA and HIPAA mandates). Responsible for dental team development, building positive relationships with the dentist and dental team members, and managing schedules to meet daily dentistry goals. Motivate office team members and proactively seek ways to improve the dental practice. Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals. Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination. Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing.Resolve patient complaints in a professional and caring manner. Other duties as assigned.

Requirements

• High school diploma
• Strong interpersonal, leadership, management, and relationship-building skills
• 1 to 3 years of supervisory experience
• Superior written and verbal communication skills
• Familiarity with dental office procedures and terminology is helpful
• Strong computer skills and the ability to learn new programs
• Strong marketing background
• Competitive spirit with an entrepreneurial mindset to exceed goals

Nice To Haves

• Bachelor’s degree preferred
• Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred

Responsibilities

• Overseeing the daily operations of the dental office
• Supporting the doctor and staff in delivering the best possible patient care
• Ensuring fundamental systems and protocols are in place within the supported dental office
• Supervising the on-site laboratory
• Supervising the office team
• Dental team development
• Building positive relationships with the dentist and dental team members
• Managing schedules to meet daily dentistry goals
• Motivating office team members
• Managing all front and back-office tasks
• Managing both employee and patient relations
• Performance management
• Achieving operational goals
• Achieving revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination
• Working with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan
• Resolving patient complaints

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED