Dental Lab Operations & Logistics Coordinator
About The Position
At FLX Dental Arts, we design and produce high-precision dental restorations that impact real patients every day. Our lab partners with dental practices to deliver crowns, dentures, and restorations that restore smiles and improve lives. We are looking for an Operations & Logistics Coordinator to become the operational heartbeat of our lab—ensuring every case moves smoothly from digital scan or physical impression to final delivery. This is a fast-paced role for someone who enjoys organization, communication, and solving operational puzzles. Why This Role Matters Every case that moves through our lab represents a real patient sitting in a dental chair waiting for treatment. In this role, you will help ensure: Cases move seamlessly through the lab workflow Doctors receive clear communication and support Restorations arrive on time for patient appointments The lab operates with precision and efficiency You won’t just be doing administrative work — you will be central to the success of the entire operation.
Nice To Haves
- Preferred experience in one or more of the following:
- Dental front office or dental lab coordination
- Medical billing or healthcare administration
- Operations or logistics coordination
- Customer service in a professional environment
- Helpful skills include:
- Comfort with digital platforms and scheduling software
- Experience with QuickBooks or billing systems
- Strong written and verbal communication skills
- Ability to manage multiple priorities simultaneously
Responsibilities
- Case Coordination & Workflow Manage incoming digital scans and physical cases
- Track cases through the digital and analog lab workflow
- Maintain production schedules and ensure deadlines are met
- Dentist Communication Serve as the primary liaison between the lab and dental offices
- Provide updates on case progress and resolve questions quickly
- Build strong working relationships with clinical partners
- Billing & Financial Coordination Generate invoices and manage accounts receivable
- Maintain accurate production and billing records
- Shipping & Logistics Package restorations safely for delivery
- Coordinate courier pickups and shipping through UPS/FedEx/USPS
- Digital Presence Manage the lab email inbox and correspondence
- Help showcase our work through website and social media updates
Benefits
- Work inside a modern digital dental lab environment
- Exposure to 3D printing, CAD/CAM, and digital dentistry
- Direct collaboration with dentists and clinicians
- Opportunity to improve systems and workflows
- A role with real ownership and autonomy
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
