Dental Insurance Coordinator Norco Office
About The Position
Dental Lyfe Studio – Your Dental Home is seeking a detail-oriented Dental Insurance Coordinator to join our growing multi-specialty practice in Norco, CA. This role is essential to our revenue cycle, focusing on insurance verification, claims, AR follow-up, and accurate reimbursement. You’ll work within CareStack (Denticon experience valued) and collaborate with our CareRevenue team to optimize collections and resolve billing issues. You will also support our in-office membership plan, helping uninsured patients access care while strengthening practice systems. We are built on Experience, Integrity, and Excellence and value team members who are accountable, organized, and solutions-driven. Growth into leadership/management roles may be available based on performance.
Requirements
- Dental insurance/billing experience required
- Strong knowledge of claims, AR, and EOBs
- PPO experience required; Medi-Cal preferred
- Experience with CareStack, Denticon, or similar PMS
- Organized, detail-oriented, and able to multitask
- Strong communication and problem-solving skills
- Positive, reliable, team-oriented mindset
Nice To Haves
- Bilingual Spanish preferred (not required)
Responsibilities
- Verify insurance (PPO & Medi-Cal: Denti-Cal, IEHP, Molina, CalOptima)
- Submit claims with proper documentation & attachments
- Trace claims and follow up on unpaid/aged accounts (30/60/90/120)
- Review EOBs and post payments accurately
- Resolve denials, delays, and underpayments
- Communicate with carriers and manage appeals
- Work with CareRevenue on claim tracking and billing workflows
- Prepare insurance estimates and benefit breakdowns
- Maintain accurate records in CareStack
- Support patient financial coordination & collections
- Assist with in-office membership plan administration
- Coordinate with clinical/front office for accurate coding & submission
- Follow HIPAA, OSHA, and office protocols
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Competitive compensation (based on experience)
- Flexible scheduling
- Career advancement & cross-training opportunities
- Supportive leadership & positive team culture
- Paid training & mentorship
- Modern, tech-forward private practice
- Company parties + complimentary food, snacks & coffee
- Dental discounts for employee & eligible family
- ADP-managed benefits: 401(k) w/ match, health insurance, financial wellness (Summer Save + Student Loan Match)
- ADP payroll, timekeeping & HR support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
