Dental Front Desk
About The Position
Our Dentologie dental practice (Streeterville) is seeking a full-time Front Desk Concierge (minimum 1-year dental front desk experience required)! Schedule: As a full-time employee, you need to be comfortable working Monday-Friday, 5 shifts per week (including 3 morning and 2 evening shifts). The Front Desk Concierge is key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care. A Dentologie Front Desk Concierge has excellent hourly compensation from $18-$22/hr. (based on experience), a great benefits package, full-time hours, and is part of an outstanding culture. This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!
Requirements
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Excellent patient care.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
Responsibilities
- Professionally greet and communicate with patients (both written and verbal)
- Provide a Positive 10-star Patient Experience!
- Schedule and confirm appointments.
- Someone who understands the extra efforts and attention to detail.
- Present accurate treatment plans to patient and answer all corresponding questions.
- Accept payment for services and accurately post to ledger.
- Answer phones, texts and emails in a timely and professional manner
- Communicate and follow up with staff and patients.
- Handle confidential medical information with discretion.
- Check in lab cases.
- All Dentologie employees are required to share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff & patients.
- Assist with training new members of the team as needs.
Benefits
- Medical, dental (free coverage for employees), 401K, and vision insurance
- Employer-paid life and disability insurance
- $50/month for mass transit or parking expenses
- Flexible spending accounts (FSA)
- Paid: holidays, PTO, and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
