The Dental Finance Counselor will be in charge of the Patient relationship management related to Treatment plans and financial agreements. Essential Functions: • Promotes mission, vision, and values of SCL/Marillac Health. • Assure that Dental Patients have treatment plan and assist by educating patients on their dental needs and financial arrangements • Present Dental Treatment plan, review procedures, answer questions and concerns related to treatment plan • Educate patients on insurance benefits and limitation with Dental financial programs • Be in charge of the cases granted by AV Hunter and ADRC or Friends of man • Management of the Senior Dental Program • Give the financial information related to implant cases to the patient • Coordinate patient care with specialty referrals and follow up on this process. Make any needed appointments in the local Office • Follow up on any changes in the Dental Treatment plan to discuss procedure and finances • Assist Dental team on answering phone calls • Assist Front Desk team in daily operations flow • Participate in the Recall program • Participate in the MDI program getting the reports and calling referred patients • Assist Dental Patients in making and keeping their appointments • Participate in data and Dashboard utilization of clinical metrics to identify areas of reporting and performance improvement • Maintain a work environment that is marked by respect • Assist the QI department in all HRSA requirements • Comply with all OSHA and HIPAA Policies and procedures at Marillac Health • Performs other related job duties as assigned by the supervisor
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Job Type
Full-time
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
101-250 employees