DENTAL CUSTOMER SERVICE REPRESENTATIVE

Siouxland Community Health Center • Sioux City, IA

33d

About The Position

Siouxland Community Health Center has an opening for:

1-Full-time Opening:

Hours: M/T/F - 7:30AM-5PM & Th 7:30AM-8:00PM

Successful candidate must be able to perform primary functions of position:

Serve as first-point of contact and check patients in & out, directing
patient flow.
Obtain, review, update and data entry of patient demographics, insurance and
financials in PMS.
Maintain and identify different insurance types, co-pays and deductibles.
Discuss account balance with patient and collect patient balance.
Maintain recall system and manage ASAP, Wait, Will Call and unscheduled
lists.
These functions are not all inclusive.

Siouxland Community Health Center provides equal employment opportunities to all
employees and applicants for employment and prohibits discrimination and
harassment of any type without regard to any characteristic protected by
federal, state, or local laws.

SCHC participates in E-Verify.

Pre-employment drug screen, background check, and review of required
immunizations. Exemptions may be granted for religious or medical accommodation.

Requirements

• Previous customer service experience required
• Advanced computer and data entry skills.

Nice To Haves

• dental reception and collection experience strongly preferred
• Dentrix system experiences a plus
• Knowledge in dental terminology preferred
• Insurance administration experience preferred
• Prior dental clinic experience a plus
• Bilingual Spanish preferred

Responsibilities

• Serve as first-point of contact and check patients in & out, directing patient flow.
• Obtain, review, update and data entry of patient demographics, insurance and financials in PMS.
• Maintain and identify different insurance types, co-pays and deductibles.
• Discuss account balance with patient and collect patient balance.
• Maintain recall system and manage ASAP, Wait, Will Call and unscheduled lists.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed