Dental Billing Specialist

Kintegra Health•Gastonia, NC

7h•Onsite

About The Position

At all times the dental biller should command a professional, friendly and polite manner. As part of the dental billing team the dental biller role is to assist in the smooth and efficient running of the dental billing department. To adhere to protocols at all times in line with the company strategy, goals and values. Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies. Create various reports as need for management. Assist with the credentialing of dental providers.

Requirements

Must be able to sit, stand and walk for long periods of time.
Able to read and understand the English language.
Able to effectively maintain confidentiality of records and communicate with all levels of personnel.
Ability to work independently with minimal supervision.
Ability to establish and maintain effective working relationships with providers, management staff, and contacts outside the organization.
Must be able to work with multiple changing priorities.
Requires excellent organizational, problem solving and critical thinking skills.
Must be able to interact with individuals of all cultures and levels of authority.
Requires the ability to maintain confidentiality.
Must be able to function as part of a team.
Excellent attention to detail.
1 years’ full-time billing experience or dental experience is preferred
High school diploma or GED
BLS/OSHA/HIPAA

Responsibilities

Ability to self-manage your own time and be self-motivated.
Tracking and following-up with insurance claims.
Mentoring and advising office managers and operations team on how to resolve issues and answer questions concerning patient accounts.
Reviews unprocessed claims and correspondence received from insurance carriers to ensure payment
Posts and processes payments from insurance carriers
Analyzes and researches insurance aging for unpaid claims
Contact insurance companies regarding plan eligibility and fee schedules
Dental provider credentialing with varies insurance companies
Follow up on claims payments.
Verifies proper CDT coding is entered in the practice management system based on the services being performed by the dental office.
Create various internal reports for upper management.
Researches and identifies any special circumstance affecting delayed payment on accounts to include appeals of denied claims.
Assists patients in setting up payment plans and troubleshooting account issues.
Use various on and offline methods to trace outstanding claims payments.
And other duties as assigned.