Dental Biller

Covenant Community Care•Dearborn, MI

33d

About The Position

Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We have an immediate opening for a Full-time Dental Biller. Job Description: Our team members perform various day-to-day patient account functions for our Dental program. Under supervision of Dental Billing Manager, the Dental Biller performs patient and third-party billing, remittance advice and payment processing, problem resolution, statement processing, old balance review, and account inquiry.

Requirements

High school diploma or equivalent
Experience in the use and review of electronic health records is a requirement.
Thorough understanding of the health care revenue cycle
Teamwork-- Must be able to work independently and collaboratively within a team environment
Problem Sensitivity-- The ability to tell when something is wrong or is likely to go wrong and identify optimal solutions. Excellent problem solving skills
Active Listening-- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation -- Actively looking for ways to help people.
Speaking-- Talking to others to convey information effectively. Able to communicate and interact with co-workers.
Time Management-- Managing one's own time and the time of others. Ability to multi-task and meet deadlines
Required Language: English; Spanish fluency a plus
Candidates must successfully complete a criminal background check and TB test as part of the hiring process.

Nice To Haves

Experience with Dentrix (EHR) is ideal, not mandatory
Related coursework in accounting, billing, and coding is highly desired.
Working knowledge of Medicaid and commercial billing regulations

Responsibilities

Reviews encounters to ensure accuracy and completeness prior to claims submission, taking the necessary action to correct charge entry errors by contacting the provider of services, front desk staff, or reviewing charts for proper codes.
Corrects and rebills clearinghouse-initiated rejections.
Posts third party payments and denials.
Appeals and rebills third party denials.
Follows-up on outstanding A/R.
Frequently works various queues within medical practice management software to correct registration, charge entry, and ledger errors.
Matches patient payments for prepaid services to appropriate charges in practice management software.
Processes and mails monthly patient statements.
Assists patients with resolution of account balance discrepancies.
Using a retrospective eligibility report, identifies and rebills accounts found with active coverage.
Reconciles the self-pay payments between the bank statements and practice management software.
Provides feedback to front staff and/or clinic managers regarding registration error trends.
Participates in training the clinical and administrative staff on billing functions, such as insurance eligibility verification and patient payment posting.