Dental Assistant/Scheduling Coordinator

LC SERVICES 1 LLC•Raleigh, NC

About The Position

Are you ready to bring smiles to life? Join our vibrant dental team as a Dental Assistant / Scheduling Coordinator and play a key role in both patient care and creating a seamless schedule that keeps our practice running smoothly. Why You'll Love This Job In this dynamic cross-trained role, you’ll support our clinical team chairside while also helping coordinate the patient schedule to ensure every day runs efficiently. You’ll be an essential part of the patient experience—from welcoming patients and assisting during treatment to helping them schedule the care they need next. If you enjoy variety in your day and love making patients feel comfortable and cared for, this is the perfect role for you.

Requirements

High School Diploma or equivalent
X-Ray Certification
Current CPR Certification
2+ years of dental assisting experience preferred
Strong communication and organizational skills
Ability to multitask in both clinical and administrative environments
A positive, team-oriented attitude with a focus on patient care

Responsibilities

Assist dentists and hygienists during a variety of dental procedures by preparing instruments and materials and ensuring efficient chairside support.
Prepare and sterilize treatment areas in accordance with infection control and safety protocols.
Collect and record patient medical and dental histories and update charts as needed.
Take dental radiographs in accordance with state guidelines.
Assist with advanced procedures such as crown and bridge preparations, oral surgery procedures, and endodontic treatment.
Maintain dental equipment and operatories while ensuring all instruments are properly sterilized.
Manage operatory supplies and assist with inventory tracking and ordering needs.
Perform laboratory duties such as pouring impressions, trimming models, fabricating temporary crowns, retainers, mouth guards, and other appliances.
Ensure lab cases are properly documented with lab slips and coordinate with dental laboratories when needed.
Provide patient education including oral hygiene instructions, consent forms, and post-operative care instructions.
Conduct post-operative follow-up calls to patients following procedures such as extractions, crowns, or root canals.
Coordinate patient scheduling to ensure optimal daily production and efficient patient flow.
Schedule treatment, follow-up appointments, and hygiene visits according to doctor and hygienist availability.
Assist patients in answering questions, addressing concerns, and guiding them through their treatment plan and next steps.
Provide smooth patient handoffs between clinical and administrative teams.
Confirm appointments and help manage schedule changes or patient cancellations.
Participate in daily team huddles to support schedule success and patient care goals.
Support other administrative or clinical duties as needed to ensure a positive patient experience.