Dental Appointment Clerk

Citizen Potawatomi Nation • Shawnee, OK

10h • $14 - $19

About The Position

Responsible for answering phones and scheduling patient appointments in a pleasant and professional manner. Assist with third party billing and accounts receivable (A/R).

Requirements

• High School Diploma or equivalent required.
• Some computer experience is required.
• The ability to remain calm in a stressful situation.
• Knowledge of proper telephone usage.
• Good organizational and time management skills.
• The ability to communicate effectively and courteously with the public.
• Accurate typing/data entry skills.
• Must have good organizational skills and be able to work independently.
• The ability to communicate effectively and accurately with providers, patients, third party reimbursement sources, and other staff.
• Required to abide by confidentiality policy.
• Prolonged sitting or standing.
• Repetitive motion at a computer.
• Light lifting, stooping, and bending will be required.
• The ability to handle a large workload with demanding deadlines.

Nice To Haves

• Experience working chair side preferred.
• Experience with medical terminology, CDT, and ICD codes preferred.
• Knowledge of RPMS, Dentrix, EHR is a plus.

Responsibilities

• Set and recall appointments for the Dentist and the Dental Hygienist in an efficient and effective manner.
• Answer phones in a courteous and professional manner.
• Confirm appointments with patients the night before the appointment, as well as additional times as directed by supervisor.
• Log in the appropriate information into the computer.
• Scanning of documents for health records.
• Make patient follow-up calls.
• Sort mail and new patient applications, maintain and manage spreadsheet of potential new patients.
• Check in lab cases properly.
• Help in treatment area when needed.
• Works to maintain a full schedule and manages the schedule efficiently.
• Manages all duties regarding no show/suspension letters
• Perform other duties and projects as required by management.

Benefits

• Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED