Denials Management Revenue Cycle Project Associate

athenahealth • Boston, MA

1d • $50,000 - $86,000

About The Position

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary: The Denials Revenue Cycle Project Associate helps resolve existing denied claims, prevent future denials, and deliver more value for athenahealth Collector clients through innovative processes. This role is ideal for someone with strong revenue cycle knowledge who enjoys problem-solving, analyzing data, and collaborating across teams to make a measurable impact. You’ll work closely with stakeholders to identify denial trends, implement sustainable solutions, and optimize workflows that improve recovery, efficiency, and client satisfaction. If you like turning insights into action and helping clients succeed, this role offers a dynamic opportunity to grow and innovate

Requirements

• Experience in healthcare revenue cycle operations
• Proficiency with reporting and visualization tools such as Sigma, Tableau, Excel, or equivalent platforms
• Strong analytical skills and ability to independently research issues to drive resolution
• Effective communication skills and ability to collaborate across teams
• Experience in coding, patient insurance, authorizations, and payer policy interpretation
• Basic knowledge of SQL and reporting table structures
• Experience working with athenaNet reporting platforms

Responsibilities

• Research and resolve existing denial trends using internal systems, payer resources, and external references
• Identify root causes of denials, rejections, and claim edits/scrubs, and implement sustainable corrective actions
• Develop and optimize workflows and processes to prevent future denials and improve recovery
• Partner with stakeholders across multiple lines of business to align on innovative solutions and client-focused improvements
• Extract, analyze, and interpret data to identify trends, performance gaps, and opportunities for enhanced client services
• Translate findings into actionable recommendations that increase efficiency and expand the work we can take on for clients

Benefits

• Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
• We also encourage a better work-life balance for athenistas with our flexibility.
• While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
• With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
• In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
• We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed