Demand & Supply Planning Manager

Diptyque•New York, NY

4d•$115,000 - $132,000

About The Position

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. Diptyque. Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. As Demand and Supply Planning Manager for Diptyque, you will be responsible for demand and supply planning and maintaining target stock levels across our network in order to meet sales needs without excessive overstock or stockouts. You will manage a team of 3 planners. You will be working closely with sales, marketing, finance and operations teams, as well as HQ teams in Paris.

Requirements

Have 5 years previous experience in demand and supply planning, ideally in a luxury company
Have a strong analytical mind-set, good attention to detail
Advanced level of excel
Be a team player, collaborate with integrity with all teams, strong communication skills
Aim for excellence, business first
Ability to solve problem with calm using organizational, decision making and proven presentation skills
Entrepreneurial spirit : be action oriented & proactive to manage day-to-day activities
Flexible, adaptable and ability to balance multiple priorities and projects
Be creative, forward thinking, able to think outside the box
Good attention to detail
Solution oriented & business first
Analytical skills
Ability to drive changes with proactivity

Responsibilities

Demand planning : Build accurate forecasts, on a monthly basis, in consensus with Sales and Marketing teams, for permanent offers, new launches, limited edition collections and non saleable products (testers, samples, bags…)
Review historical sales trends, marketing plan, identify demand drivers to improve forecast accuracy by channel
Monitor the performance of new launches and animations versus the forecast.
Use and maintain AGR software as the primary forecasting system tool: Enter and modify data and ensure the correctness of product hierarchy
Monitor trends in forecast error. Adjust missed opportunities, extraordinary events impacting the past
Generate replenishment needs
Supply planning : Be responsible for having the products at the right time right place through the management of the distribution, allocations, purchases from main supplier from France
Prepare regular reports on purchase plan variations and inventory status.
Build an accurate purchase plan, on a monthly basis, based on demand forecasts.
Monitor the replenishment and product parameters ( lifecycle status, lead time, safety stock…)
Drive action plans to reduce Excess & Obsolete.
Identify potential supply chain risks, such as disruptions in supplier availability, and work proactively to mitigate these risks.
Management : Lead the S&OP process : analyze product performance, alignment of the forecast vs the budget, risks and opportunities
Monitor and report on KPIs as forecast accuracy, fill rate, stock covers, sell through
Manage 1 supply planner and 2 demand planners & help them achieve excellence and grow
Collaborate and provide analysis to all functions across the business to improve decision making and business performance.
Build strong relationships with HQ teams
Report to Director of Operations
Process : Propose and implement solutions to improve internal processes.
Help to build and test reports in our BI tool, Tableaux
Lead & accompany new projects and improvement process with collective momentum

Benefits

At Diptyque, we unleash your imagination and creativity and support your personal and professional development within a committed and talented team united in a shared adventure.

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