Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). Job Description Roles and Responsibilities The Demand Scheduler is responsible for managing all service-related activities to fulfill the refurbished parts demands. This role encompasses spare parts management, transactional order fulfillment, and direct people management, including staffing and performance development. The Demand Scheduler utilizes in-depth technical knowledge and analytical thinking to execute policy and strategy, staying aware of best practices and market competition. They propose solutions for complicated manufacturing processes, act as a resource for colleagues, lead small projects, and convey performance expectations. Key Objectives and Tasks: Buyback Management: Create and manage box folders for buyback information, including quality documents and non-standard repair requests. Conduct buyback evaluations focusing on business needs and internal credit. Handle commercial agreements, addressing cost vs. price differences by region or project. Manage customs clearance, valuation, and tax responsibilities based on import/export status. Organize return shipments and logistics, including TRF requests and site coordination. Perform receiving and packaging inspections, and update POs to reflect inspection findings and logistics. Oversee goods receipt and inventory input. Quoting and Configuration: Provide emergent ITO quoting based on availability, FG pricing, or shop slot availability for UFG repair. Demand Management and Reporting (DMR): Manage upgrades and CS injections, allocating unrepaired parts to future demands. Coordinate with teams for TX MTS Forecast and Shop Fallout Forecast. Define repair scope and update TLB and SAP with allocations. Own related frame Refurb control tower. Identify proactive inventory build to support New Parts lack of capacity/ Refurb repaired Inventory, engage with config management engineering, reserve material accordingly and own related signal tied to Repair DMR. Coordinate commercial Repair DMR input (owned by the ITRs) and net such demand with existing inventory Repair Supply (SMR): Partner with Repair Value Stream (RVS) to: 1) identify which materials to send to repair shops upfront to identified repair slot (early delivery), 2) support required fallout inventory levels (defined by RVS), 3) review repair slots prioritization Execution and Fulfillment: Create PNs, batches, or TLBs, and enter pedigree data. Conduct valuations including overhead, repair, initial, and extra logistics costs. Sales and Order Management: Allocate assets, update excel trackers and SAP/TLB, and extend customer information in SAP. Create sales orders, allocate batches/PNs, and manage pick, pack, and ship processes. Handle international and domestic shipments, including manual label creation and TRF generation. Pacing and Inventory: Manage scrap income from auctions and evaluate future return probability of on-hand assets. Engage Config Management engineering to merge partial sets into full sets