Demand Planning Manager

Keurig Dr Pepper•Burlington, VT

4d•$96,000 - $125,000

About The Position

The Demand Planning Manager takes ownership of the demand planning process for KDP's Hard Goods portfolio and our Away From Home (AFH) and Keurig.com channels. With the assistance of Marketing and Sales, the Demand Planner prepares the monthly forecast per product/customer for the Made to stock and Made to order items produced by Keurig Dr Pepper. The incumbent will lead the monthly forecast review with sales team as well as participate in the Demand Consensus meeting as part of KDP's S&OP process. He/She will also provide timely and accurate analysis on various supply chain aspects of the business. The purpose of this role is to provide the most accurate picture permitting to align production and replenishment needs in a way to balance service level, inventory and efficiency requirements. This role also helps provide and enable medium to long term planning around capacity needs and identification of potential operational constraints. He/She will also be responsible for leading and managing a team of one or more employees, including performance oversight, coaching, and development to achieve departmental goals. The function must be executed with a view to creating added value for the organization and with a continuous improvement mindset in terms of process and results.

Requirements

Bachelor Degree in mathematics, accounting, operations, supply chain management or in business-related field
5+ years of experience in a demand planning / forecasting position in which extensive analysis were performed
Experience in statistical forecasting software systems and processes
Strong analytical skills
Overall understanding of S&OP, Demand forecasting and NPI processes and how they impact the rest of the business
Excellent communication skills and ability to cope with multiple deadlines.
Strong interpersonal skills
MS Office suite strong knowledge required
Be willing to work in a high paced work environment where collaboration and teamwork are key

Nice To Haves

Familiar with Business Intelligence software
SAP and Tableau knowledge considered an asset
Understanding and previous application of Continuous Improvement concepts considered an asset

Responsibilities

Responsible for leading and managing a team of one or more employees, including performance oversight, coaching, and development to achieve departmental goals.
Responsible to generate and maintain an accurate forward looking demand forecast
Maintains the made to stock forecasts for the US market per product/customer through the statistical forecasting system (Demantra) with the collaboration and input from sales and marketing force to ensure accurate and non-biased projections.
Become demand portfolio expert through understanding consumption and shipment trends in addition to customer, category and industry dynamics
Maintains assumption management documentation and process in order to elaborate demand forecast building blocks.
Responsible for providing root cause analysis and corrective action recommendation based on results of forecasting metrics for specified portfolio.
Actively participates in the monthly Consensus/S&OP meetings with the goal to facilitate and reach a consensus forecast between Supply chain and commercial.
Prepares and runs monthly reviews with key account manager and participates in cross-functional customer focus team meetings.
Participates in annual budget planning and portfolio rationalization activities.
Participates in review of operational performance (back orders, overstock, etc.) when required.
Manages product allocations for their products as required as per supply insights.
Bridges communication to other functions with respect to demand planning scope of activities.
Key contact for sales and customer service on product availability and/or demand.
Provides business support with various demand planning related analysis.
Participates in regular meetings with Commercial, RGM and Sales teams, to synergize reporting & processes.
Participates in continuous improvement initiatives and the review of new or existing process documentation.
Maintains strong ties with production planning and replenishment departments to ensure accurate visibility and strong coordination on demand and stock availability.
Performs special assignments as required by Senior management.