Demand Planning Manager, Americas

UPM - The Biofore CompanyMills River, NC
19hHybrid

About The Position

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers We are now looking for a Demand Planning Manager, Americas located in Mills River, USA. Greetings from your future manager "Welcome you to join Strategic Supply Chain team in Adhesive Materials. As we continue strengthening our end‑to‑end planning capabilities, Demand Planning Manager will play a key part in shaping accurate, insight‑driven demand forecasts and enabling collaboration across Sales, Market, Operations, and Regional Supply Chain. If you enjoy working with data, influencing decisions, and driving continuous improvement—this is a place where your expertise will truly make an impact. I look forward to getting to know you." - Krzysztof Kwiatos, Director, Strategic Supply Chain.

Requirements

  • You have 5+ years of experience in demand planning or supply‑chain roles, ideally within a global or matrix environment, and you have worked with S&OP processes; you also have a Bachelor’s degree or equivalent—certifications such as CPIM or studies in Data Science, Statistics, or Predictive Analytics are considered an advantage
  • You have strong analytical skills and can interpret data, identify meaningful trends, and work confidently with statistical forecasting methods
  • You are an effective communicator with the ability to influence, build alignment, and collaborate across multiple stakeholders and regions
  • You have solid technical proficiency, including familiarity with demand‑planning tools, ERP and APS systems, as well as advanced Excel and reporting platforms such as Power BI
  • You have strong business acumen and understand supply chain dynamics, market behaviors, and cost‑to‑serve principles
  • You are proactive in solving problems and can adapt plans quickly when conditions or assumptions change
  • You are fluent in English

Nice To Haves

  • certifications such as CPIM or studies in Data Science, Statistics, or Predictive Analytics are considered an advantage

Responsibilities

  • Gather and analyze historical sales data, market trends, and customer forecasts to develop accurate and insightful demand plans
  • Build statistical forecasts and integrate input from Sales and Marketing, constructively challenging assumptions to ensure realistic and aligned outcomes
  • Coordinate regional S&OP activities—including market offering, sales planning, sales reviews, and regional S&OP meetings—to drive alignment on unconstrained demand forecasts and mitigation plans
  • Assess market trends, product introductions, and phase‑outs; manage risk scenarios and support escalation processes when needed
  • Partner closely with Sales, Marketing, Operations, Regional Supply Chain, and Finance to ensure integrated, end‑to-end planning
  • Monitor key KPIs and contribute to continuous improvement in planning accuracy, transparency, and responsiveness
  • Identify potential demand variations—such as spikes or seasonality—and work proactively with Regional Supply Chain and other teams to address them
  • Enhance demand planning processes to support greater efficiency, accuracy, and adaptability
  • Support and execute planning‑related projects and tasks as needed

Benefits

  • A meaningful job: We have an inspiring purpose “We renew the everyday for a future beyond fossils”. Our work is impactful and transformative.
  • A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
  • Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
  • Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
  • Comprehensive benefit package: UPM’s benefit package includes medical, dental and vision insurance, paid time off and a 401(k)-retirement plan.
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