Demand Fulfillment Planner (Hybrid)

Merck•Upper Gwynedd Township, PA

14h•Hybrid

About The Position

Our Manufacturing Division is a team of dedicated, energetic individuals who are committed to being the most trusted supplier of pharmaceuticals and health products worldwide. Our facilities, along with our external contractors, suppliers, and partners, comprise an interdependent global manufacturing network that’s committed to delivering a compliant, reliable supply to customers and patients on time, every time, across the globe. Our Supply Chain team ensures inventory is consistently available to meet customer demand. We coordinate all aspects of supply through supply planning, sourcing, making, inventory management, packaging and delivery. We partner across the Marketing, Finance, and Manufacturing organizations to build a robust demand and supply plan and ensure we get products to the right customer, at the place, at the right time. The Demand Fulfillment Planner is responsible for managing the supply chain for a set of products to ensure inventory is available to fulfill customer demand. In this role, the planner will be responsible for supply planning, demand management, and inventory management. The Demand Fulfillment Planner acts as the integration point between the company's Manufacturing Division and the commercial organization and participates in the S&OP process with key counterparts in Marketing, Finance and Manufacturing to achieve a consensus demand and supply plan for assigned products.

Requirements

Candidates must have completed Bachelor's or Master's degree in one of the following: Supply Chain / Logistics, Pharmacy, Engineering, Biotechnology, Business, or similar field.
Candidates must be proficient use of MS Office, particularly Excel
Candidates must have excellent written and verbal communication skills
Candidates must have strong interpersonal skills
Candidates must have the capability to work well in a cross-cultural and cross-functional business setting
Biopharmaceuticals
Change Management
Clinical Supply Chain Management
Customer Management
Demand Management
Demand Planning Forecasting
ERP Financial Systems
Escalation Management
Financial Forecasting
Global Manufacturing
Good Distribution Practice (GDP)
Inventory Control Management
Logistics
Oral Communications
Order Fulfillment
Production Planning
Product Management
Risk Management
SAP EHS Management
Supply Chain Design
Supply Chain Metrics
Supply Chain Processes
Supply Change Management

Nice To Haves

Candidates should have manufacturing / Operations experience
Candidates should have APICS Certification
Candidates should have experience with Kinaxis Rapid Response/Maestro
Candidates should have experience with SAP ECC

Responsibilities

Collaborate with Marketing and Finance to review and understand drivers behind demand forecasts, and historical sales trends.
Review and analyze demand forecasts provided by Business Alliance Management and Authorized Generic partners (where applicable).
Monitor supply plans to exceed customer service levels while maintaining inventory targets and adhering to planning parameters.
Manage resolution and communication of demand/supply imbalances through close collaboration with Manufacturing, Quality, Distribution & Logistics, Marketing and Finance.
Maintain demand and supply planning systems with a focus on data accuracy.
Participate in Market /Brand S&OP.
Ensure continuous improvement and drive changes, in order to support an evolving corporation for assigned products.
Manage order fulfillment in 0-12 week horizon.
Monitor Inventory Replenishment Levels (IRL) for Finished Goods
Manage supply exceptions/escalations via Rapid Response (RR) and SCEM (Supply Chain Escalation Management) tool.
Communicate with Demand Planning (DP) regarding regional Finished Goods allocations
Manage post release activities to ensure product arrives to last internal customer / direct to customer on time and in full (OTIF)
Expedite deliveries, as necessary, to meet customer demand
Manage, Site Tier 2, Tier 3, and/or Regional Tier 4
Execute Finished Goods Inventory of Questionable Value (IQV) process
Drive Service Level Agreement (SLA) with the customers
Manage Artwork, Last Authorized Shipping Date (LASD), and Expiry to minimize discards

Benefits

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

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