Dell/EMC Storage Subject Matter Expert
About The Position
A successful Storage and Virtualization Administrator â Senior+ Level candidate will have: A detailed understanding of the storage and virtualization processes Detailed knowledge about server virtualization and hardware Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines Ability to troubleshoot VMware vSphere and hardware related issues Excellent customer service skills The ideal candidate will have: Excellent written and verbal communication skills Experience with VMware vCenter and ESXi Experience with maintaining and patching VMware vSphere environment Ability to perform incremental and full back-ups with Commvault Strong mentorship skills Strong leadership skills Key Tasks & Responsibilities From PWS/SOW Designs, monitors, maintains, and heads the engineering process of an organizationâs versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems Configures, implements, and administers storage strategies, solutions, and protocols Provides technical and application support and backup, evaluates capacity planning for the present and future state of storage growth Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, tech support, and business needs This position may require occasional support for business development activities Remote server and storage management (Preferred experience with Dell servers and storage solutions) Attend meetings that are required by the section Build, configure, and maintain virtual machines, servers, and storage solutions Provide diagnostics and technical resolution for any local or remote assets Troubleshoot and resolve trouble tickets with BMC Remedy and ServiceNow Provide outstanding service by interacting directly with customers seeking resolution Communicate issues and recommendations back to leadership in a clear and concise manner Document work to share with the Storage and Virtualization team
Requirements
- A detailed understanding of the storage and virtualization processes
- Detailed knowledge about server virtualization and hardware
- Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines
- Ability to troubleshoot VMware vSphere and hardware related issues
- Excellent customer service skills
- Bachelor's degree or its equivalent, and 2 - 4 years of related experience
- Security+, or other qualifying IAT II certification (required)
- VMware VCP certification with the ability to obtain within 120 days (required)
- Dell VxRail Operate certification with the ability to obtain within 120 days (required)
- Applicants must have eligibility to obtain a Secret clearance
Nice To Haves
- Excellent written and verbal communication skills
- Experience with VMware vCenter and ESXi
- Experience with maintaining and patching VMware vSphere environment
- Ability to perform incremental and full back-ups with Commvault
- Strong mentorship skills
- Strong leadership skills
- Direct experience with VMware vSphere
- Experience with storage and hardware solutions for virtualized computing environments
- Active Secret or TOP Secret
- Preferred experience with Dell servers and storage solutions
Responsibilities
- Designs, monitors, maintains, and heads the engineering process of an organizationâs versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems
- Configures, implements, and administers storage strategies, solutions, and protocols
- Provides technical and application support and backup, evaluates capacity planning for the present and future state of storage growth
- Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, tech support, and business needs
- Remote server and storage management
- Attend meetings that are required by the section
- Build, configure, and maintain virtual machines, servers, and storage solutions
- Provide diagnostics and technical resolution for any local or remote assets
- Troubleshoot and resolve trouble tickets with BMC Remedy and ServiceNow
- Provide outstanding service by interacting directly with customers seeking resolution
- Communicate issues and recommendations back to leadership in a clear and concise manner
- Document work to share with the Storage and Virtualization team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
