Delivery Supervisor

Johnson Brothers•Orlando, FL

About The Position

Since 1990, Johnson Brothers of Florida has established itself as a leader in the distribution of spirits and fine wine. Based in Tampa, our more than 200 team members provide world-class service to our customers across western and central Florida. Utilizing the most innovative technologies in the industry and a dynamic portfolio, Johnson Brothers of Florida has grown to become one of the top-performing distributors in the country. The Driver Supervisor is responsible for leading a team of driver associates to achieve accuracy in a variety of goals including: productivity, quality, accuracy, problem resolution, outstanding customer service, employee relations (motivation and development), and maintaining a safe work environment. The Driver Supervisor works closely with upper management to ensure operational excellence and overall facility success.

Requirements

Bachelor’s degree or equivalent work experience in order fulfillment.
3 years of management warehouse experience.
3 years of team supervisory experience.
Inventory management and control experience.
Must be able to maintain accurate inventory.
Must obtain and hold a DOT Med card and remain in DOT compliance as a condition of employment.
Must be flexible and able to ask questions.
MATHEMATICAL SKILLS - Excellent math skills are essential and used daily especially when performing product movements, cycle-counts and location integrities.
LEADERSHIP SKILLS- Strong leadership skills and the ability to build cohesive teams is a must. This individual must be able to work with limited direction.
Willingness to work a flexible schedule including evenings and weekends.
Adheres to the company’s equal opportunity and non-discrimination policies, which ensure that there will be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, or age.
Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.
Must complete and pass a criminal background check.

Nice To Haves

Wine and Spirits warehouse experience is a plus.
NetSuite’s software a plus.

Responsibilities

Directly supervises hourly associates in a fulfillment and delivery centers
Oversees outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments
Assists Warehouse Manager or General Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met
Ensures exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, controlling breakage, meeting delivery windows, etc.)
Promotes constant and measurable improvement; teaches and enforces Company polices and best in class customer service at all times
Maintains a clean, professional, and safe working environment by meeting or exceeding Company safety goals
Effectively communicates team goals, expectations, areas for improvement, and successes to associates
Personally coaches, trains, and mentors direct reports in order to ensure personal growth and career development
Establishes and maintains best in class systems and processes for the Fulfillment and Driver teams to provide quality customer service.
Ensures the safeguard and security of Company assets.
Must be able to travel within established geographic areas, as necessary.
Must Meet DOT compliance and the requirements of our Driver Safety Manual (effective 1/1/24).
Must have reliable transportation, hold a valid drivers’ license and meet company driving record & automobile insurance requirements.
Performs other duties, as assigned.